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Assisted Living

Upon the Rock Assisted Living

Families consistently rate this highly — reviewers highlight compassionate and loving staff. Schedule a visit to confirm the fit.

32100 North Scottsdale Road, Pinnacle Peak · Scottsdale, AZ 85266Licensed & Active
Google rating
4.5/5

based on 8 Google reviews

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What this means for your family

This facility is an excellent choice if you are looking for a small, intimate, and deeply compassionate care environment. Because the facility is highly regarded, you should prepare for the possibility of a waiting list and inquire about the deposit process early.

Google Reviews

Google Reviews

8 reviews analyzed
Families can expect a highly personalized and compassionate environment where staff members are described as being like family. While the facility is praised for its clean, updated setting and caring caregivers, prospective residents should be aware that there is often a waiting list and a deposit may be required to secure a spot.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate and loving staff
  • Clean and updated facility
  • Highly personalized approach to care
  • Strong sense of community and family

Rating Trends

Tap a year to see what changed

2345.02017(3)5.02018(2)1.02020(1)5.02021(1)5.02024(1)

Distribution

5
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since your team is known for such a personalized approach, how do you go about getting to know a new resident's unique hobbies and daily preferences?
  • 2We love hearing about the strong sense of community here; what are some of the favorite group activities or social traditions that bring the residents together?
  • 3The facility looks incredibly clean and well-maintained; what is your routine for ensuring the common areas and private rooms stay updated and comfortable?
  • 4How does the staff ensure that the compassionate, family-like atmosphere is maintained during overnight hours or during unexpected medical situations?
  • 5In what ways does the care plan adapt if a resident's physical or medical needs change over time?
  • 6What kind of support is available if a resident has a sudden health emergency after the main daytime staff has finished their shift?

Personalized based on this facility's data


Key Review Excerpts

The care and love that Dina, Ted, Renata, and all the staff showed my family changed my life forever. There is pure good in this world. And it is here.

Long-term resident's family · 2024★★★★★

This is perfect for someone who wants a very personalized approach for caring for a loved one. The staff is phenomenal and apart of our family.

Grandchild of former resident · 2018★★★★★

It is a nice, clean and updated home set up to accommodate 10 seniors. The caregivers on staff were friendly.

Prospective resident's family · 2020☆☆☆☆
Source: 8 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

1total
1deficiencies
Feb 11, 2025Routine

The following deficiency was found during the on-site compliance inspection conducted on February 11, 2025:

a-b. PersonnelR9-10-806.A.1.a-bCorrected Jun 9, 2025

Based on interview, record review, and documentation review, the manager failed to ensure a caregiver provided documentation of completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers (NCIA Board), for one of two sampled caregivers. The deficient practice posed a risk if an employee was unqualified to provide caregiving services. 1. In an interview, E1 reported E2 was hired as a caregiver. 2. A review of E2's personnel record revealed E2 was hired as a caregiver in August 2014. The review revealed a caregiver certificate from "Ability Training and Services" (ALTP0173) dated June 30, 2013. 3. A review of the NCIA Board website revealed "Ability Training and Services" was active between January 26, 2011, and January 31, 2013. The review revealed "Ability Training and Services" was not an active caregiver training program on June 30, 2013, when the certificate was issued. 4. A review of facility documentation revealed a series of personnel schedules dated between January 2025 and February 2025. The schedules revealed E2 worked as a caregiver on a regular basis in January and February, 2025. 5. In an interview, E1 acknowledged "Ability Training and Services" was not an active training program when E2's certificate was issued.

Contact

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References & Resources

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