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Nursing Home Top Rated

University Retirement Community at Davis

Strong Medicare quality ratings; families often praise professional and pleasant staff. Still worth an in-person visit.

1515 Shasta Drive, Davis, CA 9561637 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 13 Google reviews

5
4
3
2
1
University Retirement Community at Davis Nursing Home in Davis, CA — Street View
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What this means for your family

The facility is highly regarded for its professional staff and beautiful environment, making it a comforting place for long-term residency. However, because one resident experienced a lack of timely medical intervention for a physical injury, families should proactively discuss protocols for medical monitoring and response times with the nursing management.

Google Reviews

Google Reviews

13 reviews on Google
Families can expect a high-quality facility with a professional and pleasant staff, particularly noted by those visiting loved ones in both Independent and Assisted Living. While the campus is described as beautiful and clean, one former resident reported a significant delay in medical attention for a physical injury that led to muscle atrophy.

Quality Themes

FoodN/AStaff10.0Clean9.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Professional and pleasant staff
  • Beautiful and well-maintained campus
  • Clean and organized environment
  • High-quality amenities and services

Concerns

  • Delays in medical response to physical symptoms

Rating Trends

Tap a year to see what changed

2344.02013(3)4.52016(6)4.52017(6)4.02021(3)5.02023(3)5.02024(4)5.02025(2)

Distribution · 27 analyzed

5
17
4
9
3
0
2
1
1
0

How They Respond to Reviews

100%response rate
Generic

The owner uses highly repetitive, templated responses that primarily focus on thanking the reviewer by name. The responses rarely engage with the specific details or concerns mentioned in the text of the reviews.

Questions for Your Tour

  • 1It is so wonderful to see how beautifully maintained and clean the campus looks; what are some of the favorite outdoor spaces for residents to enjoy?
  • 2We noticed how much care goes into responding to feedback from families; how does the administration involve residents and families in facility improvements?
  • 3With such a high staffing rating, how do you ensure that the team can provide quick and attentive care if a resident experiences a sudden change in their physical symptoms?
  • 4What does a typical day of social activities and amenities look like for the residents here?
  • 5Since this is a smaller, intimate community, how does the staff ensure that every resident's specific medical and personal needs are monitored closely throughout the day?
  • 6What kind of specialized services or amenities are available to help residents feel at home in such a high-quality environment?

Personalized based on this facility's data


Key Review Excerpts

So many genuinely pleasant, helpful and professional staff in one place is really quite amazing find. I fly home with the satisfaction of knowing Mom is happily cared for in such good hands.

Assisted Living family member · 2023★★★★★

Despite numerous complaints about my very painful swollen knee to nursing and medical staff, nothing was done until my knee was so swollen that it hardly bent.

Former resident · 2021★★★★

Very nice comfy feeling upon entrance, clean, organized, free coffee, nice big meeting rooms

Visitor · 2016★★★★
Source: 13 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.48hrs
OK
Registered nurses for medical care
Total Nursing
4.71hrs
OK
All nurses + aides combined
Staff Turnover
34%
Lower is better (< 30% = good)
RN Turnover
47%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility2.5%
Better than Avg
Here
2.5%
US
19.5%
CA
13.7%
Yolo
8.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Yolo
8.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility11.2%
Worse than Avg
Here
11.2%
US
3.2%
CA
1.6%
Yolo
1.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Yolo
99.9%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility9.4%
Worse than Avg
Here
9.4%
US
4.9%
CA
4.5%
Yolo
3.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility17.1%
Worse than Avg
Here
17.1%
US
15.5%
CA
11.7%
Yolo
11.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility53.0%
Worse than Avg
Here
53.0%
US
79.8%
CA
93.2%
Yolo
94.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.1%
Better than Avg
Here
96.1%
US
81.8%
CA
94.2%
Yolo
95.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Yolo
0.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
1penalties
Well below state avg (15.4)
2 complaint-triggered

University Retirement Community at Davis shows a concerning pattern of recurring safety and fire protection deficiencies across multiple surveys, with families filing complaint reports about accident prevention. The facility repeatedly struggles with fire safety systems, emergency lighting, medication management, and food safety, with the same issues appearing in 2022, 2024, and continuing into 2025. While all deficiencies show correction dates, the persistent recurrence of similar problems suggests ongoing challenges maintaining consistent standards.

Sep 19, 2025Routine
15
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0919Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0006Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0007Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0018Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Mar 20, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 25, 2024Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 14, 2024Routine
17
0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0342Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Dec 9, 2022Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Federal Penalties

Payment Denial

Oct 25, 2024

14-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

University Retirement Community at Davis

Organization Type

nonprofit

Chain Affiliation

Chain Name

Pacific Retirement Services

Chain Size

10 facilities nationwide

Chain avg rating: 4.6/5 · Rank 4 of 10 (Best)

Ownership & Management

Key personnel

Bank of America, N.a.5% or Greater Mortgage InterestBank of America, N.a.5% or Greater Security InterestCastillo, AlikaW-2 Managing EmployeeCross, LoisOfficer / DirectorHeard, DavidOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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