Strong Medicare quality ratings; public reviewers often praise attentive and caring nursing staff. Still worth an in-person visit.
based on 13 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 2 findings in latest survey
Twin City Health Care has a strong overall Medicare rating. Public reviewers frequently mention: attentive and caring nursing staff and clean and well-maintained facility. Review the component ratings and current source records before deciding.
Twin City Health Care receives high praise for its attentive nursing staff, cleanliness, and responsive administration, particularly in recent years. Families report that the facility is well-maintained and that staff are proactive in care planning, though some older reviews highlight significant concerns regarding communication and customer service.
Quality Themes
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Rating Trends
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Distribution · 13 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My dad never had to wait more than a few minutes after pushing his call button!!! Not sure of the titles, but those who cared for my father's needs were so very kind and loving!!”
“Living on her own until 96 years of age, the administration, therapy dept., nursing and all staff helped make her transition an easy one. The facility is always clean.There are also many activities to be apart of.”
“Jessica the new Administrator goes above and beyond to find the correct care plan for each resident! They have a loving team of nurses that also go above and beyond!”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Twin City Health Care shows concerning patterns with families filing complaints about abuse reporting and resident money protection in 2023. The facility has recurring issues with medication management (including high error rates), electrical safety problems, and resident rights violations across multiple surveys. While all deficiencies show correction dates, the repeated problems with medication safety and the complaint-triggered issues about abuse reporting suggest families should carefully evaluate this facility's care quality.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Twin City Health Care
government
Hcf Management Indiana
6 facilities nationwide
Chain avg rating: 3.7/5 · Rank 4 of 6 (Lowest rating)
Owners
Witham Memorial Hospital
Owner · Organization
Reed, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
13 reviews from families & visitors
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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