Twelve Oaks
Families consistently rate this highly — reviewers highlight beautifully renovated facilities. Schedule a visit to confirm the fit.
based on 14 Google reviews
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What this means for your family
Twelve Oaks offers a stunning, park-like environment and renovated living spaces that are ideal for seniors who enjoy nature and social activities. However, families should be cautious and ask specific questions about the current administration's management style and ensure that office communication is reliable during your visits.
Google Reviews
Google Reviews
14 reviews on Google“Twelve Oaks is highly regarded for its beautiful, renovated campus and its expansive, park-like five-acre grounds. While many reviewers praise the friendly staff and the scenic, wooded setting, there are specific concerns regarding the management style and difficulty reaching office staff.”
Quality Themes
Tap a score for detailsStrengths
- Beautifully renovated facilities
- Scenic, park-like five-acre grounds
- Friendly and compassionate staff
- Spacious, well-maintained common areas
Concerns
- Negative management/administration style
- Difficulty contacting office staff
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1The five-acre grounds look absolutely beautiful; how often do residents get to enjoy outdoor activities in the park-like areas?
- 2We've heard wonderful things about how compassionate the staff is; how do you ensure that same level of care is consistent across all shifts?
- 3What is the best way for family members to stay in regular contact with the office and receive updates on our loved one?
- 4With the recent renovations to the facility, what are some of the favorite new common areas where residents like to gather?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
- 6How does the administration team work with families to ensure any concerns or feedback are addressed promptly?
Personalized based on this facility's data
Key Review Excerpts
“The beautiful and newly-renovated Twelve Oaks is truly a treasure. As a first-time visitor I was struck by the incredible beauty of the wooded, five acre setting and “lodge” housing the dining and activity rooms. Staff was genuinely friendly and compassionate.”
“The picturesque grounds, indoor lounges, fun activities and warm inviting spaces are completely unique. Its a home that i would be proud to move my loved ones into and be a wonderful place for visits.”
“The place is really nice but the admin is like a total nurse Ratchet which ruins it and has very negative impacts on the seniors living there.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jun 6, 2025InspectionClean
The facility was inspected on 06/06/2025 as part of a Required One (01) Year inspection. The Licensing Program Analyst observed that the facility appeared abandoned, noting no cars, overgrown grass, and closed windows. Based on these observations and available records, the facility file was closed as of the inspection date.
Jun 19, 2024InspectionClean
The facility underwent an unannounced annual required inspection. The inspector noted that the facility is generally clean, and common areas, rooms, and safety equipment like smoke and CO detectors were observed to be operational. No deficiencies were issued at the time of this visit.
Apr 3, 2023ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 21, 2022ComplaintClean
This report details a complaint investigation regarding the facility's provision of assistance with residents' medical needs, specifically transportation. The investigation found that the allegation was unsubstantiated based on staff interviews and record review. No deficiencies were cited in this report.
Mar 10, 2022InspectionClean
The inspection was conducted as a required 1-year infection control review. The facility was found to have appropriate safety measures, including posted signs, sufficient PPE stock, and functional safety equipment. No deficiencies were issued during this visit.
Ownership & Operations
Who Operates This Facility
Twelve Oaks Foundation; Ecs Management, LLC
DENISE M GOTTO
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit ecsforseniors.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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