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Assisted Living

Sparr Heights Estates Senior Living

Families consistently rate this highly — reviewers highlight warm and welcoming community atmosphere. Schedule a visit to confirm the fit.

2640 Honolulu Ave, Montrose · Montrose, CA 91020131 bedsLicensed & Active
Google rating
4.7/5

based on 18 Google reviews

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4
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Sparr Heights Estates Senior Living Assisted Living in Montrose, CA — Street View
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What this means for your family

This facility is excellent for seniors who are mobile and social, as the staff excels at creating a vibrant, community-focused atmosphere. However, if your loved one requires specialized memory care, you must investigate staffing levels and medication protocols very closely due to serious reports of understaffing in that unit.

Google Reviews

Google Reviews

18 reviews on Google
Families generally praise the facility for its warm, welcoming atmosphere and its ability to make residents feel at home through engaging activities and attentive staff. However, there is a significant, critical concern regarding the memory care unit being understaffed and potentially over-medicating residents to manage difficult behaviors.

Quality Themes

Tap a score for details
Food3.0Staff9.0Clean8.0Activities10.0Meds1.0MemoryN/AComms9.0Value4.0

Strengths

  • Warm and welcoming community atmosphere
  • Engaging daily activities and social events
  • Attentive and caring staff members
  • Convenient location near shopping and amenities

Concerns

  • Memory care unit understaffed and potentially over-medicating patients
  • Housekeeping and laundry issues including lost clothing

Rating Trends

Tap a year to see what changed

2344.0'14(1)5.05.0'18(2)5.05.0'22(1)5.04.2'24(5)5.0'26(1)

Distribution · 18 analyzed

5
15
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How They Respond to Reviews

67%response rate
Generic

The owner relies heavily on repetitive, templated scripts for positive reviews, often failing to acknowledge specific details mentioned by the reviewer. Negative feedback is handled with a single, standardized professional invitation to discuss the matter privately.

Questions for Your Tour

  • 1It’s wonderful to see how much the management engages with the community through your reviews; how does that same level of communication extend to families regarding daily updates?
  • 2We love the idea of a warm and social atmosphere; could you walk us through some of the specific daily activities or social events that residents participate in?
  • 3Could you tell us more about your protocols for medication management to ensure everything is handled accurately and safely for each resident?
  • 4What are your current processes for managing laundry and housekeeping to ensure that residents' personal belongings stay organized and accounted for?
  • 5What is the plan in place for handling medical emergencies or urgent care needs during the overnight hours?
  • 6Since the location is so convenient to local amenities, do residents ever participate in outings to nearby shopping or community spots?

Personalized based on this facility's data


Key Review Excerpts

The staff and residents here are wonderful! They made my 87 year old mother feel welcomed and cared for. She engages with the warm community atmosphere and there are fun activities everyday.

Resident's family · 2024★★★★★

If you have a loved one with dementia, look elsewhere. Their memory care ward is understaffed and because of that the caregivers they do have don’t have enough time to take care of someone with advanced, combative dementia.

Memory care family member · 2024★★☆☆☆

The staff is welcoming and friendly. Anyone who meets the Administrator, EJ, for the first time, knows Sparr Heights is in secure hands with management and that it is a fun, happy place!

Visitor · 2022★★★★★
Source: 18 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

17total
3 Type A— immediate health risk
2 Type B— non-compliance
Clean record— no deficiencies found
Mar 28, 2026Inspection
Clean

FACILITY EVALUATION REPORT

May 1, 2025Complaint
Clean

This report details the findings of a complaint investigation conducted on May 1, 2025. Two allegations were investigated: inadequate care/supervision and inappropriate staff comments. Both allegations were ultimately found to be Unsubstantiated based on the evidence gathered during the visit.

Mar 20, 2025Inspection
Clean

The facility underwent a required one-year visit and was inspected by the LPA. The report indicates that the facility is generally well-maintained, with positive observations regarding cleanliness, safety equipment, and food storage.

Jan 31, 2025Complaint
Clean

This report details a complaint investigation regarding allegations of staff sexual abuse and failure to report incidents. The investigation found insufficient evidence to substantiate the allegations, and no deficiencies were cited during the visit.

May 23, 2024Complaint
Clean

This was a Complaint Investigation Report conducted on 05/23/2024. The allegations concerned staff failure to follow proper reporting requirements and unmet resident care needs. The investigation found that the allegations were unsubstantiated at this time, although two general deficiencies were noted regarding reporting and care needs.

Mar 13, 2024Complaint
Clean

This report details a complaint investigation conducted on March 13, 2024, regarding unsecured access ways and medication assistance. The investigation found that the allegations concerning unsecured access ways in the Memory Care Unit were unsubstantiated, as safety protocols were observed to be in place. Furthermore, the allegations regarding medication errors or late passes were also deemed unsubstantiated based on resident and staff interviews.

Feb 27, 2024Inspection
Clean

The facility underwent an unannounced Required 1 year inspection. The LPA conducted a physical tour and noted that common areas were clean, food service was adequately stocked, and safety equipment like smoke detectors and fire extinguishers were operational. No deficiencies were issued during the visit.

Oct 9, 2022Complaint
Clean

This report details a complaint investigation conducted on 10/09/2022 regarding allegations of unmet hygiene needs, failure to seek medical attention, and failure to administer medication. The investigator reviewed records and interviewed staff, ultimately finding all allegations to be unsubstantiated at this time.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ec Opco CA Partner IV LLC; Sh1 Shoreline Mgmt, LLC

Administrator

LEWIS, ERNEST

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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