Tustin House LLC
Families consistently rate this highly — reviewers highlight warm, family-oriented staff. Schedule a visit to confirm the fit.
based on 13 Google reviews
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What this means for your family
Tustin House is highly regarded for its warm, family-like atmosphere and active administrative presence. Because the majority of reviews are brief and lack specific operational details, we recommend scheduling a tour to observe staff-resident interactions firsthand and asking about their specific protocols for medical care and daily programming.
Google Reviews
Google Reviews
13 reviews on Google“Tustin House LLC is described by reviewers as a warm, home-like environment where staff and administration are actively involved in daily care. Families highlight the strong interpersonal bonds between residents and the genuine, family-oriented approach taken by the caregivers.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-oriented staff
- Active and visible administration
- Strong community bonds among residents
- Consistent, around-the-clock care
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With only 12 residents here at Tustin House, how do you foster that close-knit, family-oriented environment I've heard so much about?
- 2I noticed the administration is very visible and active; how does that hands-on approach shape the daily experience for residents?
- 3Since the community bonds between residents seem so strong, what kind of group activities or shared meals do you host to keep everyone connected?
- 4Given your 24/7 care model, could you walk me through how your team handles medical needs or emergencies during the overnight hours?
- 5How do you ensure that the personal care plans remain consistent and attentive, even as the needs of your 12 residents evolve over time?
- 6I love that your team is so responsive to feedback; how do you keep families involved and updated on their loved one's daily life and well-being?
Personalized based on this facility's data
Key Review Excerpts
“The staff care about residents as if they were their family and vise versa. The residents care about each other and have built great bonds! Administration is seen on the floor just as much as staff helping out and engaging residents in activities.”
“Staff and administration do an amazing job caring for residents like family. Tustin house is a great assisted living facility with around the clock care where no resident or staff goes unnoticed.”
“Great staff, great residents. All around a great place for a loved one to be cared for.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Tustin House LLC has had several minor administrative and safety findings over the years, including issues with staff health documentation, fire drill frequency, and secure storage of cleaning supplies. The facility has consistently submitted corrective action plans that were approved by the state, and recent inspections show the facility is in substantial compliance.
Feb 26, 2026Routine
Some dangerous materials (cleaning supplies) were kept under the kitchen sink and were accessible at the time of the inspection due to a worn child-proof lock.
One staff did not have a signed statement from a physician attesting to her physical health within 30 days of hire.
A physician’s order allowing the facility to crush medication for a resident was not available at the time of the inspection (though it was provided subsequently).
Mar 7, 2024Routine
Only one fire drill was practiced and/or documented each quarter in 2022. There was no sleeping hours fire drill practiced and/or documented in the last quarter of 2023.
One employee did not have documentation on file of having at least two reference checks completed prior to employment.
Jul 22, 2019OtherCleanReport
No deficiencies found during this inspection.
Sep 7, 2017RoutineCleanReport
No deficiencies found during this inspection.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit tustinhouse.org
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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