Turlock Nursing & Rehabilitation Center
Strong Medicare quality ratings; families often praise compassionate and respectful nursing staff. Still worth an in-person visit.
based on 16 Google reviews

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What this means for your family
This facility is an excellent choice for families seeking a continuum of care, as it is highly regarded for its respectful staff and clean environment. While the quality of care is consistently praised, you may want to request removal from their marketing mailing list if you find the frequent postcards intrusive.
Google Reviews
Google Reviews
16 reviews on Google“Families can expect a high level of compassionate care, with multiple reviewers praising the kindness and respect shown to residents by the nursing and administrative staff. The facility is noted for its cleanliness and comprehensive care continuum, ranging from independent living to skilled nursing. While most feedback is overwhelmingly positive, one reviewer noted an annoyance with frequent marketing mailers.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and respectful nursing staff
- Clean and well-maintained environment
- Comprehensive care continuum
- Engaging activity programs
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We noticed how much you value feedback from families in your online responses; how do you typically involve residents and their families in the care planning process?
- 2With the facility's high health inspection rating, what specific protocols do you have in place to ensure the highest standards of cleanliness and safety in the resident rooms?
- 3Since we want to ensure our loved one is always well-attended to, what steps is the facility taking to increase the number of staff members available for direct resident care?
- 4What does a typical day of social activities and engagement look like for residents here to keep them active and connected?
- 5In the event of a medical emergency during the night or over the weekend, what is the immediate protocol for contacting the physician and notifying our family?
- 6How do you manage the transition for new residents to ensure they feel comfortable and supported during their first few weeks in the center?
Personalized based on this facility's data
Key Review Excerpts
“We appreciate: the cleanliness, the care, the food and the kindness that was provided to our mother, by each and everyone who was in charge of her care, through her 4 weeks stay at this one of a kind facility.”
“My grandmother spent 26 years in independent living here and she was treated with the utmost respect and kindness. I'm grateful for the quality of care at every level within Covenant Living Turlock - from the admin to wellness clinic staff and management.”
“Being there 24/7 5-14 days at time, we each had the opportunity to discover what an awesome group o”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, triggering 11 of the 64 total deficiencies found across inspections. The most recurring problems involve fire safety systems, resident care planning, and quality of care issues including pain management and wound care. While the facility corrects deficiencies when cited, the pattern shows persistent structural and care delivery challenges that families should carefully evaluate during visits.
Jun 18, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Dec 20, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 12, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Sep 5, 2024Complaint2
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Aug 15, 2024Routine17
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
May 21, 2024Complaint1
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Ownership & Operations
Who Operates This Facility
Turlock Nursing & Rehabilitation Center
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 2.8/5 · Rank 6 of 24
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit covlivingturlock.org
Medicare data downloads
Original nursing home datasets
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