Tunkhannock Rehabilitation & Health Care Center
Limited public data on Tunkhannock Rehabilitation & Health Care Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 5 Google reviews
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What this means for your family
While the facility receives several high-star ratings, the lack of written detail in those reviews makes it difficult to verify the quality of care. Families should be cautious and specifically inquire about staffing ratios and communication protocols, as there is a documented concern regarding slow response times for basic resident needs.
Google Reviews
Google Reviews
5 reviews analyzed“Tunkhannock Rehabilitation & Health Care Center currently has a polarized reputation, with several high-star ratings lacking written feedback and one detailed negative review. The primary concern raised is significant delays in staff responsiveness to basic resident needs, such as toileting assistance, and difficulty in reaching facility personnel.”
Quality Themes
Tap a score for detailsStrengths
- High volume of positive star ratings
- Potential for quick rehab turnaround
Concerns
- Slow staff response times for basic care
- Difficulty contacting staff or management
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Since you have such a high volume of positive ratings, what are some of the specific things that make your residents feel most at home here?
- 2How do you ensure that staff members are easily reachable and responsive when a resident needs assistance with basic daily care?
- 3What is the best way for our family to stay in regular, clear communication with the management and nursing team regarding updates?
- 4Could you tell us more about the rehabilitation programs available and how you work toward getting residents back to their independent lifestyles?
- 5What does a typical day of social activities and engagement look like for the residents in the facility?
- 6In the event of a medical emergency during the night, what is the specific protocol for contacting doctors and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“You can’t get ahold of anyone there, the nurses take an hour and a half to take residents to the bathroom. Very disappointing.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
7
measures
7
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has one complaint-triggered deficiency where families reported concerns about resident protection from abuse and neglect. The September 2025 issue has been corrected by the facility. With only one deficiency on record that prompted family complaints but was subsequently addressed, this represents a relatively limited inspection history, though the nature of the reported concern about resident safety would warrant discussion during any facility visit.
Feb 20, 2026Routine11
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Sep 16, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ownership & Operations
Who Operates This Facility
Tunkhannock Rehabilitation & Health Care Center
for profit
Ownership & Management
Owners
Keefer, Susan
Owner
Kelly, Michael
Owner
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit seniorhealthpa.com
Medicare data downloads
Original nursing home datasets
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