True Care Living
Limited public data on True Care Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 19 Google reviews
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What this means for your family
The facility has seen a significant turnaround under recent ownership, with many reviewers noting improved building conditions and a dedicated staff. We recommend scheduling a tour to see the recent renovations firsthand and speaking with current residents to confirm if the positive culture described aligns with your loved one's needs.
Google Reviews
Google Reviews
19 reviews on Google“True Care Living has undergone a significant transformation under new ownership, with recent reviews highlighting a compassionate staff and successful facility renovations. While older reviews from 2017-2022 contained reports of poor conditions, the current consensus emphasizes a caring environment that prioritizes resident dignity.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Significant facility renovations
- Strong, hands-on ownership
- Positive, family-like atmosphere
Concerns
- Historical reports of poor facility maintenance and cleanliness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It's wonderful to see the recent renovations around the facility; how have these updates changed the daily experience for the residents?
- 2We've heard such lovely things about the hands-on involvement of the ownership here; how does that personal touch influence the way the staff interacts with families?
- 3With the recent improvements to the building, what specific steps are being taken to ensure the facility stays in top-tier condition and sparkling clean?
- 4The atmosphere here seems so warm and family-like; what kind of social activities or group outings do residents typically participate in together?
- 5In the event of a medical emergency or a sudden change in health, what is the protocol for getting immediate care and notifying our family?
- 6How does the staff ensure that each resident's unique personality and preferences are integrated into their daily care routine?
Personalized based on this facility's data
Key Review Excerpts
“The caregivers truly go above and beyond to make their day just a little bit better. The building needs an upgrade but it really is a good place for your loved ones.”
“They have a new owner who has done a lot of remodeling to make the building beautiful and accommodating for the residents.”
“UNLIKE,THE PREVIOUS OWNER,THE. NEW OWNER IS WORKING TO CHANGE THE. REPUTATION ,& IS SO DECADED ,IVE. BEEN. HERE 4.YRS ,AND NEVER THOUGHT ,ANY ONE COULD SAVE THIS PLACE.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections and investigations have identified several concerns, including incomplete incident reporting, inadequate staffing on certain days, and issues with medication administration and documentation. Additionally, there were findings related to kitchen sanitation and visible water damage/black spots on hallway walls.
Oct 31, 2024Routine
An employee was witnessed setting medication in front of a resident and walking away instead of ensuring the resident safely consumed the medication.
Dishwasher sanitization logs from August 2024 to October 2024 contained incomplete or blank entries for sanitization temperatures.
Staffing schedules from August 2024 to October 2024 revealed multiple days where there was an inadequate number of staff working in the facility.
Incident reports from August 2024 to October 2024 were incomplete or missing information such as date, time, narrative description, effect of incident, and notification of individuals.
One staff member's records did not show annual training for 2024.
Refrigerator and freezer door surfaces were not clean or kept in a sanitary condition.
Oct 16, 2024Complaint
A resident was administered Lorazepam, but the medication was not listed on the medication list provided to emergency services, and the medication administration record (MAR) was blank for that dose.
Following a resident fall, there was no documentation to support staff statements regarding whether the resident was left unattended in the lobby.
May 17, 2024Complaint
Investigation of safety concerns revealed black spots on walls near the floor and holes in walls due to water damage in the hallway.
Ownership & Operations
Who Operates This Facility
True Care Living Limited Liability Corporation
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit truecarelivingbc.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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