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based on 13 Google reviews
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Every family's needs are unique. We encourage you to visit Trinity View in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Trinity View is highly regarded by some residents and families for its warm, spiritual, and compassionate community atmosphere. However, there are significant concerns regarding unprofessionalism in phone communications and inconsistent behavior from evening staff members.
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Key Review Excerpts
“Trinity View has truly made such a difference for my mom, and I want to take a moment to thank the two amazing women on second shift — Jayde and Tamika.”
“The meals are great and employees really care for their well-being.”
“The wooded nest of faith I’m in with Spiritual Enrichment on site, my church close by and activities at a Lutheran Camp between is the perfect place for me.”
Source: NC Division of Health Service Regulation
The facility failed to provide required non-disposable table service, specifically using disposable plastic cups for cold beverages and styrofoam cups for hot beverages in the dining room. Additionally, room trays were found to be missing non-disposable items such as knives, forks, and spoons. Staff used disposable items because they were larger in volume and easier for residents to handle than the heavy glass alternatives.
The facility failed to provide required non-disposable table settings during meal service. Specifically, residents in the dining room and those receiving room trays were served cold and hot beverages in disposable plastic and styrofoam cups instead of non-disposable containers.
The facility failed to ensure a medication aide observed a resident take their prescribed medications. This resulted in a medication cup containing six tablets and one capsule being left unattended on the resident's table.
The facility failed to ensure a medication aide observed a resident actually take their prescribed medications. During an inspection, medications were found left on a resident's table because the medication aide left the room to attend to an emergency call without verifying ingestion.
The facility failed to ensure mealtime table service included a non-disposable place setting consisting of a knife, fork, spoon, plate, and beverage container. An observation on 01/13/22 revealed the use of disposable settings, which were no longer permitted under the expired COVID-19 waivers.
The facility failed to provide non-disposable place settings for mealtime service, including knives, forks, spoons, plates, and beverage containers. Following the expiration of COVID-19 waivers, the facility continued to serve meals using disposable containers and flatware in the assisted living unit.
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13 reviews from families & visitors
NC DHSR — View Official Record
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