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Assisted Living

Trinity View

Limited public data on Trinity View. Call, tour, and ask to meet current residents' families — your own impression matters most.

2533 Hendersonville Road, Arden · Arden, NC 2870424 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.9/5

based on 13 Google reviews

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What this means for your family

Trinity View offers a lovely, spiritually-focused environment with great social activities and compassionate daytime care. However, families should be cautious and ask specifically about the conduct of evening shift staff and the reliability of their resident transportation services.

Google Reviews

Google Reviews

13 reviews on Google
Trinity View is highly regarded by some residents and families for its warm, spiritual, and compassionate community atmosphere. However, there are significant concerns regarding unprofessionalism in phone communications and inconsistent behavior from evening staff members.

Quality Themes

Tap a score for details
Food5.0Staff4.0CleanN/AActivities5.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Compassionate and kind caregiving staff
  • Engaging social events and classes
  • Warm, supportive community atmosphere
  • High-quality meal service

Concerns

  • Unprofessional behavior from evening shift staff (mentioned by 2 reviewers)
  • Inadequate transportation availability for appointments

Rating Trends

Tap a year to see what changed

2344.02014(1)4.02018(2)5.02023(1)5.02024(4)2.32025(4)5.02026(1)

Distribution · 13 analyzed

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How They Respond to Reviews

15%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the warmth of your community; could you tell us more about the types of social events or classes currently available for residents?
  • 2The meal service comes highly recommended, so could you describe what a typical daily menu looks like?
  • 3How do you ensure consistent, high-quality care and professional communication between the staff and families during the evening and overnight shifts?
  • 4What is your process for coordinating transportation for residents who have medical appointments or errands outside the facility?
  • 5Could you walk us through your protocols for handling medical emergencies or unexpected health changes during the night?
  • 6How does the management team stay engaged with the community and address any feedback or concerns from residents and their families?

Personalized based on this facility's data


Key Review Excerpts

Trinity View has truly made such a difference for my mom, and I want to take a moment to thank the two amazing women on second shift — Jayde and Tamika.

Family member of a resident · 2025★★★★★

The meals are great and employees really care for their well-being.

Family member of residents · 2024★★★★★

The wooded nest of faith I’m in with Spiritual Enrichment on site, my church close by and activities at a Lutheran Camp between is the perfect place for me.

Current resident · 2026★★★★★
Source: 13 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

6total
6deficiencies
May 1, 2025Follow-up
Nutrition and Food ServiceD 286

The facility failed to provide required non-disposable table settings during meal service. Specifically, residents in the dining room and those receiving room trays were served cold and hot beverages in disposable plastic and styrofoam cups instead of non-disposable containers.

May 1, 2025Follow-up
Nutrition and Food ServiceD286

The facility failed to provide required non-disposable table service, specifically using disposable plastic cups for cold beverages and styrofoam cups for hot beverages in the dining room. Additionally, room trays were found to be missing non-disposable items such as knives, forks, and spoons. Staff used disposable items because they were larger in volume and easier for residents to handle than the heavy glass alternatives.

Jul 5, 2023Follow-up
Medication Administration10A NCAC 13F .1004 (i)

The facility failed to ensure a medication aide observed a resident actually take their prescribed medications. During an inspection, medications were found left on a resident's table because the medication aide left the room to attend to an emergency call without verifying ingestion.

Jul 5, 2023Follow-up
Medication AdministrationD 366

The facility failed to ensure a medication aide observed a resident take their prescribed medications. This resulted in a medication cup containing six tablets and one capsule being left unattended on the resident's table.

Jan 20, 2022Other
Nutrition and Food ServiceD 286

The facility failed to ensure mealtime table service included a non-disposable place setting consisting of a knife, fork, spoon, plate, and beverage container. An observation on 01/13/22 revealed the use of disposable settings, which were no longer permitted under the expired COVID-19 waivers.

Jan 20, 2022Other
Nutrition and Food ServiceD 286

The facility failed to provide non-disposable place settings for mealtime service, including knives, forks, spoons, plates, and beverage containers. Following the expiration of COVID-19 waivers, the facility continued to serve meals using disposable containers and flatware in the assisted living unit.

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References & Resources

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