Trinity Rehabilitation & Healthcare Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 39 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (33 vs median 8.0)
- High staff turnover (67%)
Bottom 25% in Texas · Below recommended RN staffing · Above average staffing · $274,314 in fines · Special Focus Facility (CMS)
What this means for your family
This facility offers excellent rehabilitation therapy and a very clean environment with a kind nursing staff. However, families should be extremely vigilant regarding medication management and ensure they establish a direct line of communication with management, as recent experiences suggest difficulty reaching administrators for important treatment updates.
Google Reviews
Google Reviews
39 reviews analyzed“Families can expect a facility that is widely praised for its clean environment and a kind, professional nursing staff. However, recent reviews have raised serious concerns regarding medication management integrity and difficulty communicating with management regarding treatment plans.”
Quality Themes
Tap a score for detailsStrengths
- Kind and attentive nursing staff
- Clean and well-maintained facility
- Excellent physical and occupational therapy services
- Respectful treatment of long-term residents
Concerns
- Difficulty reaching management for treatment and insurance discussions
- Questionable integrity regarding medication/narcotics management
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides highly personalized responses that frequently use the reviewer's name and reference specific staff members or details mentioned in the text. They maintain a warm, community-focused tone and address negative feedback with professional acknowledgment and an invitation to communicate directly.
Questions for Your Tour
- 1I noticed many families appreciate how clean and well-maintained the facility is; what specific cleaning protocols do you have in place for the resident rooms?
- 2Since physical and occupational therapy are highlights here, how do you coordinate those services with the daily nursing care plan?
- 3How does the management team ensure that families are kept informed and can easily reach someone regarding insurance or billing updates?
- 4What specific steps are taken to ensure medication is administered accurately and that the medication management process is transparent for families?
- 5In the event of a medical emergency after hours, what is the immediate protocol for notifying the family and coordinating with doctors?
- 6What kind of daily activities or social outings are available to help residents stay engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“The staff at this facility is very nice, respectful and attentive! I visit this facility every week ( I work for a hospice agency) and I love how well their residents are cared for!”
“My mom is currently a resident there and they have been taking such good care of her, especially the nurse Tiffany!”
“It felt more like a hospice than a rehab center and we could never get the management team on a call to go over his treatment, duration of insurance coverage, etc.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Trinity Rehabilitation & Healthcare Center shows concerning patterns with frequent family complaints triggering 25 of 60 total deficiencies across multiple surveys. Recurring problems include medication management, resident abuse/neglect prevention, and care planning. Most recent complaints from January 2026 regarding medication errors, abuse protection, and accident prevention remain uncorrected. While many past issues were eventually addressed, the persistent complaints suggest ongoing quality concerns families should carefully evaluate.
Mar 4, 2026Complaint5
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 28, 2026Complaint5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Dec 17, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Nov 26, 2025Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 12, 2025Complaint7
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jul 27, 2025Complaint1
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Federal Penalties
Fine
Jan 28, 2026
$19,115
Fine
Nov 12, 2025
$105,600
Fine
Nov 5, 2023
$168,714
Ownership & Operations
Who Operates This Facility
Chambers County Public Hospital District no 1
for profit
TRINITY RHC LLC
KIMBERLY C MOSTEK
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit trinityrhc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.