T.l.c. Adult Care Center
Limited public data on T.l.c. Adult Care Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 11 Google reviews
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What this means for your family
The facility is highly regarded for its compassionate ownership and attentive staff who treat residents like family. However, you should exercise due diligence by researching Department of Human Services findings and inquiring about staff retention and shift lengths to ensure consistent care.
Google Reviews
Google Reviews
11 reviews analyzed“Families can expect a highly caring environment where the owners and staff treat residents like family. While the facility is praised for its cleanliness and attentive care, there are serious warnings regarding Department of Human Services findings and potential staffing instability due to long shifts.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring staff
- Clean and well-maintained environment
- Compassionate ownership
- Quality food and comfortable rooms
Concerns
- Potential regulatory issues/DHS findings
- Staff turnover due to long shifts
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the quality of the food and the comfort of the rooms; could you tell us more about the dining experience and how meals are prepared?
- 2The staff's attentive and caring nature seems to be a hallmark of this center; how do you support your team to ensure they can maintain that high level of personal connection with residents?
- 3Since this is a cozy, 30-resident community, how do you organize daily activities to ensure everyone stays engaged and social?
- 4How does the facility manage medical emergencies or sudden changes in health during the overnight hours?
- 5We are looking for a very stable environment for our loved one; what steps are being taken to ensure consistent staffing and continuity of care?
- 6With the focus on a clean and well-maintained environment, what are your daily routines for ensuring the common areas and resident rooms stay pristine?
Personalized based on this facility's data
Key Review Excerpts
“Staff is very attentive and caring. Stephanie and Rob are great and treat their residents like family. They made a difficult decision a little easier and continue to do so everyday.”
“I was a resident there for 6 months. I loved my room, the food and all the help. Unfortunately they work them 12 hours per shift and many of them have left.”
“please research findings from the department of human services before deciding to put loved ones here.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2020 and 2024, T.L.C. Adult Care Center underwent 28 inspections, resulting in 14 clean reports and 38 recorded violations. Documented findings included issues regarding facility maintenance, staff training, and adherence to safety protocols such as fire drills and medical documentation.
Sep 19, 2024Routine
A resident did not have a completed resident-home contract following their admission.
A resident was found in a common area with a saturated brief and soiled clothing, and lacked an initial assessment and support plan.
Multiple residents did not have an initial documented medical evaluation completed within the required timeframe after admission.
Multiple residents did not have a required annual documented medical evaluation completed.
Sep 22, 2023Routine
A direct care staff person's Pennsylvania Criminal background history check on record was completed in 2018, despite being hired in 2022.
Direct care staff person B did not receive annual training in Medication Self-Administration and Care for Residents with Dementia and Cognitive Impairments during the 2022 training year.
Staff person B did not receive annual training in Falls and Accident Prevention during the 2022 training year.
Jun 23, 2023Routine
A staff person was overheard yelling profanities at a resident while providing care.
A direct care staff person was found to lack a high school diploma, GED, or active registry status.
Jan 26, 2023Routine
Failure to immediately report suspected abuse of a resident in accordance with required protocols.
Jan 18, 2023Routine
The administrator or designee failed to provide immediate access to the home and records to Department agents.
Sep 23, 2021RoutineCleanReport
No deficiencies found during this inspection.
Apr 23, 2021Routine
The home failed to report an incident involving a resident falling out of bed and remaining on the floor for an extended period to the Department within 24 hours.
Staffing levels were inadequate to meet resident needs, resulting in a period where only one staff member was present and unable to safely assist residents with mobility needs.
Feb 17, 2021Routine
No carbon monoxide detector was present in the home in accordance with the Carbon Monoxide Alarms Standards Act.
Shared resident bathrooms did not have locks on the doors to provide privacy during bathing and dressing.
A staff person was providing unsupervised direct care without a completed criminal history check.
A direct care staff person lacked a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.
No staff certified in first aid, obstructed airway techniques, and CPR were present in the home during certain shifts.
Ownership & Operations
Who Operates This Facility
Tlc Adult Care Center INC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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