Timbercreek Rehab and Health Care Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 40 Google reviews
Watch Timbercreek Rehab and Health Care Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (23 vs median 11.0)
- High staff turnover (67%)
- High RN turnover (83%)
Bottom 25% in IL · Critically understaffed (RN) · Worst in PETERSEN HEALTH CARE chain · $213,731 in fines · Abuse citation
What this means for your family
While some families report positive interactions with individual staff members, the facility has a long-standing history of concerns regarding cleanliness, medication management, and administrative responsiveness. We strongly recommend that you conduct an unannounced visit to assess the environment yourself and ask for a clear plan on how they monitor resident property and medical needs.
Google Reviews
Google Reviews
40 reviews on Google“Timbercreek Rehab and Health Care Center faces consistent, long-standing criticism regarding facility maintenance, cleanliness, and administrative communication. While a subset of reviewers praises individual staff members for their dedication, many families report significant concerns about neglect, theft of personal property, and poor responsiveness to urgent needs.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated individual nursing and therapy staff
- Positive experiences with specific rehab services
- Some families report responsive and kind care
Concerns
- Persistent unpleasant odors and poor facility maintenance (mentioned by 6 reviewers)
- Staff unresponsiveness and lack of supervision (mentioned by 5 reviewers)
- Theft of resident personal property (mentioned by 2 reviewers)
- Poor communication and difficulty reaching administration (mentioned by 3 reviewers)
- Inadequate medication management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the size of the facility, what specific protocols are in place to ensure consistent daily supervision and timely responses to resident call lights?
- 2I noticed some concerns regarding facility maintenance and odors; what is your current plan for deep cleaning and improving the overall environment for residents?
- 3How do you manage the security of personal belongings in resident rooms to ensure that items remain safe and accounted for?
- 4Communication is very important to our family; what is the best way to get regular updates from your administration, and how do you handle inquiries regarding care plans?
- 5Could you walk me through your process for medication management to ensure that dosages and timing are handled accurately for each resident?
- 6What social activities or daily engagement programs are available to help residents feel connected and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“The people who choose to show up and care for residents there, day in and day out, are nothing short of extraordinary.”
“I heard a nurse call alarm as I walked past the first set of rooms and when I left 20 minutes later it was still going off without anyone checking on the patient.”
“The staff is extremely kind, courteous, helpful, and call me if there is ever an issue.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
1
measures
13
measures
2
measures
1
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Timbercreek has a concerning pattern of 39 complaint-triggered deficiencies where families filed reports with federal inspectors. The facility repeatedly struggles with accident prevention and supervision, pressure ulcer care, and medication management, with accident hazards appearing in complaints from 2023 through 2024. Additional issues include abuse protection failures and inadequate nursing staffing. While all deficiencies show correction dates, the recurring nature of safety problems warrants careful consideration.
Mar 28, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Dec 6, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Aug 25, 2025Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Jul 16, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 11, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Apr 28, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Dec 12, 2024
$16,965
Fine
Oct 4, 2024
$31,993
Payment Denial
Jul 25, 2024
25-day denial
Fine
Jul 25, 2024
$52,679
Payment Denial
Mar 13, 2024
9-day denial
Fine
Mar 13, 2024
$22,950
Payment Denial
Nov 17, 2023
32-day denial
Fine
Nov 17, 2023
$62,654
Fine
Sep 21, 2023
$9,263
Ownership & Operations
Who Operates This Facility
Timbercreek Rehab and Health Care Center
for profit
Chain Affiliation
Petersen Health Care
12 facilities nationwide
Chain avg rating: 1.6/5 · Rank 7 of 13 (Worst)
Ownership & Management
Owners
Petersen, Mark
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit tutera.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Hallmark Healthcare of Pekin
1.2 miNursing Home · Pekin, IL
Pekin Manor
2.4 miNursing Home · Pekin, IL
Arcadia Care Morton
7.7 miNursing Home · Morton, IL
Fondulac Rehabilitation and Health Care Center
8.3 miNursing Home · East Peoria, IL
Loft Rehab of East Peoria, the
10.3 miNursing Home · East Peoria, IL
Loft Rehab of Peoria, the
10.3 miNursing Home · Peoria, IL