Tiffany Springs Rehabilitation & Health Care Cente
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 172 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (12 vs median 10)
- High staff turnover (62%)
- High RN turnover (69%)
Bottom 25% in MO · Critically understaffed (RN) · Above average staffing · Worst in TUTERA SENIOR LIVING & HEALTH CARE chain · $26,072 in fines
What this means for your family
Tiffany Springs is highly regarded for its beautiful environment and compassionate care team, making it a strong contender for independent and assisted living. However, families should be aware of isolated reports regarding staffing responsiveness; we recommend asking during your tour how the facility handles call light response times and staffing ratios during weekends.
Google Reviews
Google Reviews
172 reviews on Google“Tiffany Springs Rehabilitation & Health Care Center is widely praised for its beautiful, clean facilities and a staff that many families describe as compassionate and attentive. While the majority of reviews are highly positive, some families and visitors have raised concerns regarding staffing levels, slow response times, and occasional lapses in professional conduct.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained facility
- Compassionate and attentive nursing staff
- Engaging activities and social events
- Helpful and professional marketing/administrative team
Concerns
- Slow response times for call lights and meal delivery (mentioned by 2 reviewers)
- Perceived understaffing during busy periods (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 175 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how beautifully maintained and well-kept the facility is; what specific steps do you take to keep the environment so inviting for residents?
- 2I noticed the administrative team is very responsive to feedback; how does the facility use resident and family input to improve daily care?
- 3What is your plan for ensuring that call lights and meal deliveries are handled promptly, even during the busiest times of the day?
- 4With the recent inspections, what specific improvements have been made to the staffing levels and care protocols to ensure resident needs are met?
- 5Could you tell us more about the types of social events and engaging activities planned to keep the residents connected and active?
- 6In the event of a medical emergency during the night, what is the protocol for ensuring immediate nursing intervention is available?
Personalized based on this facility's data
Key Review Excerpts
“The caregivers treat your family members as if they were their own and will go out of their way to make sure they are treated with dignity and kindness and they will listen to and support the rest of the family”
“Working with the same staff to keep her care and experience consistent was a godsend.”
“The nursing/care staff is amazing, sincerely care about their residents and communicate clearly with residents and family members.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering federal inspections, with deficiencies found in quality of care, medication management, and dining services across all surveys from 2021-2024. Recent issues include problems with emergency care, pain management, laboratory services, and maintaining resident dignity and confidentiality. While the facility corrects deficiencies when cited, the pattern of recurring problems in core care areas and ongoing complaint-driven investigations suggests persistent operational challenges that warrant careful consideration.
Feb 26, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jan 23, 2026Routine17
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Sep 11, 2025Complaint1
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Dec 31, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Oct 4, 2024Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 4, 2024Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Federal Penalties
Fine
Jan 23, 2026
$22,080
Fine
Jun 17, 2024
$26,072
Ownership & Operations
Who Operates This Facility
Tiffany Springs Rehabilitation & Health Care Cente
for profit
Chain Affiliation
Tutera Senior Living & Health Care
26 facilities nationwide
Chain avg rating: 2.2/5 · Rank 17 of 25 (Worst)
Ownership & Management
Owners
Tutera Group, INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
172 reviews from families & visitors
Official Website
Visit tutera.com
Medicare data downloads
Original nursing home datasets
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