Nursing HomeMedicaid Investigative

Thompson House Nursing Home

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

80 Maple Street, Brattleboro · Brattleboro, VT 05301|43 beds|Licensed & Active

1/5

Medicare

Inspection

Quality

Staffing

Google rating

4.0/5

based on 4 Google reviews

(802) 254-4977 Directions Website

Street View

Watch Thompson House Nursing Home

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

4/ 10

moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (2/5 stars)
High staff turnover (60%)
High RN turnover (58%)

Below average in VT · Meets national RN staffing standard · Above recommended total nurse staffing · $161,475 in fines

Source: Medicare data

What this means for your family

The facility is noted for its respectful and loving staff, which is a significant strength for long-term care. However, because the available reviews are sparse and lack detail, we recommend scheduling an in-person tour to observe current staffing levels and facility conditions firsthand.

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

1.09hrs

Registered nurses for medical care

Total Nursing

4.13hrs

All nurses + aides combined

Staff Turnover

49%

Lower is better (< 30% = good)

RN Turnover

55%

Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility8.5%

Better than Avg

Here

8.5%

14.4%

20.2%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility29.5%

Worse than Avg

Here

29.5%

19.4%

27.5%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility8.8%

Better than Avg

Here

8.8%

15.3%

18.9%

⚠️

Residents who fell and were seriously hurt

↓ Lower is better

This Facility10.3%

Worse than Avg

Here

10.3%

3.2%

5.9%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

94.9%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility21.2%

Worse than Avg

Here

21.2%

19.5%

16.5%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

81.8%

83.9%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies

1penalties

Well below state avg (10.3)

5 complaint-triggered

$161,475 in fines

Families have filed multiple complaints triggering inspections, including serious concerns about resident protection from abuse and accident prevention. The facility shows recurring problems with care planning, accident hazard prevention, and fire safety systems across multiple surveys. While all deficiencies have correction dates, the pattern of repeated issues with accident prevention and multiple family complaints suggests ongoing care quality concerns that warrant careful consideration.

Dec 9, 2025Complaint3 findings

0919Immediate jeopardy · PatternCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0656Immediate jeopardy · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 8, 2025Complaint2 findings

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 20, 2023Routine6 findings

0585Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0585Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Sep 14, 2022Routine5 findings

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0761Minimal · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Federal Penalties

Fine

Dec 9, 2025

$173,075

Ownership & Operations

Who Operates This Facility

Owner / Operator

Thompson House Nursing Home

Organization Type

nonprofit

Ownership & Management

Key personnel

Morton, JudithW-2 Managing EmployeeAbell, PeterOfficer / DirectorHuestis, StephanieOfficer / DirectorTaylor Olson, CarolynOfficer / DirectorTyler, Betty AnnOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(802) 254-4977

thompsonhouse.info

80 Maple Street

Brattleboro, VT 05301

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

4 reviews from families & visitors

Official Website

Visit thompsonhouse.info

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Pine Heights at Brattleboro Center for Nursing & R

< 1 mi

Nursing Home · Brattleboro, VT

★4.7(99)Medicare 5/580 bedsMedicaid

Vernon Green Nursing Home

6.4 mi

Nursing Home · Vernon, VT

★4.3(7)Medicare 3/560 bedsMedicaid

Cheshire County Home

10.1 mi

Nursing Home · Westmoreland, NH

★4.1(14)Medicare 4/5150 bedsMedicaid

Browse all senior care in Brattleboro, VT →

Call