Thibodaux Healthcare and Rehabilitation Center
Strong Medicare quality ratings; families often praise modern, clean, and well-maintained facility. Still worth an in-person visit.
based on 70 Google reviews
Watch Thibodaux Healthcare and Rehabilitation Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility is physically beautiful and offers engaging activities, the recurring reports of delayed call-bell responses and hygiene neglect are serious red flags. If you choose this facility, we strongly recommend frequent, unannounced visits and establishing a clear communication plan with the nursing management to ensure your loved one's basic needs are met consistently.
Google Reviews
Google Reviews
70 reviews on Google“Thibodaux Healthcare and Rehabilitation Center receives polarized feedback, with many reviewers praising the modern, clean facility and friendly staff, while others report severe concerns regarding neglect and slow response times. Families frequently highlight the physical beauty of the building, but several accounts detail distressing experiences involving delayed call-bell responses, hygiene issues, and inadequate care for patients with mobility needs. Prospective families should weigh the positive environment against the recurring reports of staffing shortages and inconsistent patient oversight.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Welcoming and polite administrative staff
- Active and engaging social events
- Positive initial transition and admission experience
Concerns
- Significant delays in responding to call bells and patient requests (mentioned by 7 reviewers)
- Inadequate hygiene and assistance with toileting/changing (mentioned by 5 reviewers)
- Neglect regarding medication administration and pain management (mentioned by 3 reviewers)
- Poor communication and lack of responsiveness from management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility has a very active social calendar; could you walk me through how you help new residents integrate into these daily activities to ensure they feel connected?
- 2With a capacity of 78 residents, how does your team manage the workflow for call bells to ensure that residents receive timely assistance when they need it most?
- 3Could you explain the process for how your nursing staff coordinates with families regarding medication schedules and pain management to ensure consistent care?
- 4What is your facility's protocol for maintaining hygiene and providing timely assistance with toileting, especially during peak hours or shift changes?
- 5I see that your team occasionally responds to online feedback; what is your preferred method for keeping families updated and maintaining open communication about their loved one's daily status?
- 6Given the recent focus on staffing and care quality, what specific training or support systems do you have in place to ensure your staff remains attentive to the individual needs of each resident?
Personalized based on this facility's data
Key Review Excerpts
“The aid that helped my mom move in was extremely rude and scared my mom during a critical time in her life. This was addressed when we complained which I was very satisfied with. However, the aides that needed to help my mom to get to the bathroom on a non-weight-bearing leg did not do their job.”
“Imagine the horror when they tell us they ring the bell and no one comes, or they come and ask “What you want?” 30-45 minutes later. There shouldn’t be fear connected to ringing for help.”
“I’m family has been in since Tuesday. She’s only been bath once on Saturday. Today it took over an hour to get her to the restroom after she went in a diaper and she was probably there longer. Lunch sitting out from 12:30 pm to 6:30 pm.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Thibodaux Healthcare has a concerning pattern with 19 deficiencies across six surveys, including five complaint-triggered issues where families reported problems. Primary concerns involve nutrition and dietary services (appearing multiple times), infection control, and resident safety. While all violations show correction dates, the recurring issues with food safety and the complaints about resident safety, abuse response, and family notification suggest ongoing operational challenges that families should investigate thoroughly before placement.
Mar 25, 2025Routine6
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jan 15, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 10, 2024Complaint1
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Mar 21, 2024Routine8
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nov 8, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Oct 24, 2023Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ownership & Operations
Who Operates This Facility
Thibodaux Healthcare and Rehabilitation Center
for profit
Chain Affiliation
Nexion Health
52 facilities nationwide
Chain avg rating: 2.3/5 · Rank 8 of 51
Ownership & Management
Owners
Nexion Health of Ohi INC
Owner · Organization
Nexion Health Leasing, INC.
Owner (parent company) · Organization
Nexion Health, INC.
Owner (parent company) · Organization
Bolt, Bretton
Owner (parent company)
Kirley, Francis
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
70 reviews from families & visitors
Official Website
Visit nexion-health.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives