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Strong Medicare quality ratings; public reviewers often praise modern, clean, and well-maintained facility. Still worth an in-person visit.
based on 71 Google reviews
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Thibodaux Healthcare and Rehabilitation Center has a strong overall Medicare rating. Public reviewers frequently mention: modern, clean, and well-maintained facility and welcoming and polite administrative staff. Review the component ratings and current source records before deciding.
Thibodaux Healthcare and Rehabilitation Center receives polarized feedback, with many reviewers praising the modern, clean facility and friendly staff, while others report severe concerns regarding neglect and slow response times. Families frequently highlight the physical beauty of the building, but several accounts detail distressing experiences involving delayed call-bell responses, hygiene issues, and inadequate care for patients with mobility needs. Prospective families should weigh the positive environment against the recurring reports of staffing shortages and inconsistent patient oversight.
Quality Themes
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Concerns
Rating Trends
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Distribution · 76 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The aid that helped my mom move in was extremely rude and scared my mom during a critical time in her life. This was addressed when we complained which I was very satisfied with. However, the aides that needed to help my mom to get to the bathroom on a non-weight-bearing leg did not do their job.”
“Imagine the horror when they tell us they ring the bell and no one comes, or they come and ask “What you want?” 30-45 minutes later. There shouldn’t be fear connected to ringing for help.”
“I’m family has been in since Tuesday. She’s only been bath once on Saturday. Today it took over an hour to get her to the restroom after she went in a diaper and she was probably there longer. Lunch sitting out from 12:30 pm to 6:30 pm.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Thibodaux Healthcare has a concerning pattern with 19 deficiencies across six surveys, including five complaint-triggered issues where families reported problems. Primary concerns involve nutrition and dietary services (appearing multiple times), infection control, and resident safety. While all violations show correction dates, the recurring issues with food safety and the complaints about resident safety, abuse response, and family notification suggest ongoing operational challenges that families should investigate thoroughly before placement.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Thibodaux Healthcare and Rehabilitation Center
for profit
Nexion Health
51 facilities nationwide
Chain avg rating: 2.3/5 · Rank 8 of 51
Owners
Nexion Health of Ohi INC
Owner · Organization
Nexion Health Leasing, INC.
Owner (parent company) · Organization
Nexion Health, INC.
Owner (parent company) · Organization
Bolt, Bretton
Owner (parent company)
Kirley, Francis
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
71 reviews from families & visitors
Official Website
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