Audubon Health and Rehab
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 83 Google reviews
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What this means for your family
While many families report a clean and welcoming environment, the recent emergence of serious allegations regarding neglect and poor staff responsiveness is concerning. When touring, ask specifically about the staff-to-resident ratio during off-hours and request to see the facility's most recent state survey results to verify their care standards.
Google Reviews
Google Reviews
83 reviews on Google“Audubon Health and Rehab receives high praise for its clean, well-maintained environment and friendly, professional staff. While many families report positive experiences with admissions and daily care, there are serious, specific allegations regarding neglect, poor hygiene, and rude behavior toward residents that prospective families should investigate thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and professional staff
- Helpful admissions and administrative team
- Engaging activities and social atmosphere
Concerns
- Neglect and poor hygiene (residents left in soiled linens) (mentioned by 2 reviewers)
- Rude or dismissive staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 87 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to improve the daily care experience?
- 2With a 4-star staffing rating, could you walk me through your process for ensuring consistent, personalized attention for residents throughout the day?
- 3We want to ensure our loved one feels comfortable and clean at all times; what are your specific protocols for monitoring hygiene and linen changes?
- 4I see your facility has a 5-star rating for health inspections, but could you tell me more about the two recent state violations and the steps taken to resolve them?
- 5Your reviews highlight a very engaging social atmosphere; what are some of the most popular activities residents here are currently participating in?
- 6In the event of a medical emergency, what is your protocol for coordinating care and communicating updates to family members?
Personalized based on this facility's data
Key Review Excerpts
“My grandfather with Parkinson’s was in this facility for a total of three days. He was talked to EXTREMELY rude, nurses griped when he needed help being fed, and he overall was not met with the compassion and kindness that this facility seems to “promise”.”
“Most CNA'S lack interest in thier patients. Has most of thier focus on thier cell phone. In my opinion they treat thier resident patients like a dog dropped off at a dog pound facility. They let them sit in thier feces and urine for hours.”
“My elderly parent has been at Audubon nearly one year and we are BLESSED to have them. I'm always greeted by passing staff & residents & there are no foul smells & my parent is content. Sure, there are hiccups, but we work through them via calls & emails & have regularly scheduled 90 days Care Plan Conference Calls.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Audubon Health and Rehab shows a concerning pattern of recurring infection control problems across all four surveys, with one issue stemming from a family complaint. The facility also had repeated deficiencies in resident rights and care planning. While all violations have been corrected according to state records, the persistent infection control issues suggest ongoing operational challenges that families should discuss during visits.
Sep 18, 2025Routine2
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 25, 2024Routine2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 28, 2023Routine7
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Ownership & Operations
Who Operates This Facility
Audubon Health and Rehab
for profit
Chain Affiliation
The Beebe Family
49 facilities nationwide
Chain avg rating: 2.6/5 · Rank 2 of 48 (Best)
Ownership & Management
Owners
Act Investments, LLC
Owner · Organization
Medico LLC
Owner · Organization
David & Felicia Stallard Child Tr
Owner (parent company) · Organization
Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
83 reviews from families & visitors
Official Website
Visit audubonhealthandrehab.com
Medicare data downloads
Original nursing home datasets
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