The Wolfe Living Center at Summit Ridge
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 14 Google reviews

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What this means for your family
While some families have found comfort in the facility's end-of-life support, recent reports indicate a concerning decline in professionalism and communication. We strongly recommend that you observe staff interactions firsthand and ask for a clear plan on how medication schedules are managed and how family concerns are addressed by leadership.
Google Reviews
Google Reviews
14 reviews on Google“The Wolfe Living Center at Summit Ridge receives highly polarized feedback, with some families praising the compassionate end-of-life care and supportive staff, while others report severe issues with professionalism and basic care standards. Recent reviews highlight significant concerns regarding medication management, communication, and staff attitude. Families should be aware of the stark contrast between experiences of deep gratitude and reports of neglectful or hostile treatment.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate end-of-life care
- Supportive and kind nursing aides
- Comforting environment for families
Concerns
- Unprofessional and rude staff behavior (mentioned by 3 reviewers)
- Poor communication and inability to reach staff by phone (mentioned by 2 reviewers)
- Medication management issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion shown during end-of-life care here; how do you support families during those difficult transitions?
- 2What specific steps does your team take to ensure medication is administered accurately and on schedule every day?
- 3How do you ensure that family members can easily get in touch with the nursing staff or administrators if they have a quick question?
- 4Could you describe the daily activities or social programs available to help residents stay engaged with one another?
- 5In the event of a medical emergency during the night, what is the protocol for notifying the family and providing immediate care?
- 6What training do you provide to your nursing aides to maintain the kind and supportive environment that families value so much?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother has been living in this community for decades and when she needed to go into the SNF for medical reasons they treated her HORRIBLY. Withholding medication that is on a strict time schedule, putting her in a hot, cramped room with no access to TV or a phone.”
“I don't even know how to begin to Thank all of the Amazing staff that work at this facility, they truly made me feel at peace choosing to place my father in their care. From the time I walked through their doors til the last precious moments I shared with my loving father as he passed, they were by my side.”
“My dad was here for about a month, and he did not want to leave. The staff was phenomenal, everyone I spoke with was so kind and did everything they could to help.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 23 deficiencies across four surveys with two complaint-triggered incidents, indicating families have filed reports about care concerns. The main problem areas are fire safety and building safety, care planning and assessments, and medication management. Most deficiencies appear corrected by the provider, though recent complaints in 2025 involved inadequate resident assessments and care planning, suggesting ongoing challenges in core care delivery areas.
Apr 30, 2025Complaint4
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Apr 1, 2025Routine10
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nov 22, 2023Routine1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 13, 2022Routine10
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Ownership & Operations
Who Operates This Facility
The Wolfe Living Center at Summit Ridge
nonprofit
Ownership & Management
Owners
Wolfe Living Center Association
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit wolfelivingcenter.org
Medicare data downloads
Original nursing home datasets
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