Harrah Nursing Center
Strong Medicare quality ratings; families often praise attentive and caring nursing staff. Still worth an in-person visit.
based on 14 Google reviews
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What this means for your family
Harrah Nursing Center is highly regarded for its clean environment and engaging activities for residents. However, if consistent communication with your loved one is a priority, you should clarify the facility's policy on phone access during evening hours, as this has been a recurring point of frustration for some families.
Google Reviews
Google Reviews
14 reviews on Google“Harrah Nursing Center receives high praise for its attentive nursing staff, cleanliness, and engaging resident activities. However, some families have reported significant difficulties with communication, specifically regarding the evening shift's responsiveness to phone calls.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Clean and well-maintained facility
- Engaging resident activities and projects
- Good quality and variety of food
Concerns
- Difficulty reaching residents via phone during evening shifts (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the facility is; what are your daily routines for keeping the resident areas so tidy?
- 2Since we want to stay connected, what is the best way to reach our loved one or the nursing team during the evening and overnight shifts?
- 3We are looking for a place with a vibrant community; could you tell us more about the specific resident activities and special projects currently happening here?
- 4What is your protocol for handling medical emergencies or urgent care needs during the late-night hours?
- 5We've read great things about the quality of the meals; how much variety is there in the weekly menu for the residents?
- 6With the nursing staff being so highly regarded for their care, how do you ensure that level of attentiveness is maintained during busy shifts?
Personalized based on this facility's data
Key Review Excerpts
“The whole staff is friendly and very hard-working. They have some really cool activities for the residents and they serve really good food with lots of choices.”
“The staff of doctors, nurses, aides, social workers and coordinators are all caring, informative and knowledgeable.”
“The issues I have had are mainly with the evening shift making it almost impossible to phone my grandmother.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Harrah Nursing Center shows a concerning pattern of recurring issues across multiple surveys, with one complaint filed by a family regarding notification of resident situations. The most frequent problems involve safety hazards and accident prevention, family notification failures, and fire safety concerns. While all deficiencies show correction dates, the repeated nature of safety and communication issues across 2022-2025 suggests ongoing challenges with maintaining consistent standards.
Jan 14, 2026Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jan 30, 2025Routine5
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 19, 2023Routine3
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Nov 4, 2022Routine10
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ownership & Operations
Who Operates This Facility
Harrah Nursing Center
for profit
Ownership & Management
Owners
Brogdon, Christopher
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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