The Villas @ Benson I

The facility failed to maintain the heating and cooling system in a safe and operating condition. Observations and resident interviews revealed that the facility was excessively hot, with thermostats reading as high as 85 degrees Fahrenheit. Residents reported that the air conditioning was not working properly and that staff were aware of the uncomfortable temperatures.

The facility failed to maintain the heating and cooling system in a safe and operating condition. Observations and resident interviews revealed that thermostats were reading temperatures as high as 85 degrees Fahrenheit, causing residents to experience excessive heat and sweating.

The facility failed to ensure all residents were offered activities designed to promote active involvement. Interviews with multiple residents revealed that no activities had been conducted for several months and the activity calendar was outdated. Staff members were unaware of resident concerns regarding the lack of offered activities.

The facility failed to maintain hot water temperatures within the required range of 100°F to 116°F. Specifically, five out of seven water fixtures, including sinks in common bathrooms and a shower, were found to have temperatures exceeding the maximum limit. Additionally, the facility was using an infrared thermometer for measurements, which was not an accurate method for gauging the temperature.

The facility failed to maintain hot water temperatures at all resident-accessible fixtures between 100°F and 116°F. Specifically, five out of seven water fixtures, including a shower and various bathroom sinks, were found to have temperatures exceeding the 116°F maximum limit.

The facility failed to maintain its design and construction to provide necessary services, specifically regarding evacuation capabilities. Resident #5, who had cognitive impairments and decreased mobility, was unable to independently exit the facility during fire drills, requiring physical and verbal prompting from staff. This indicated that the facility's evacuation capacity was not in accordance with its license for ambulatory residents.

The facility failed to ensure evacuation capabilities matched its licensed capacity. Specifically, a resident with cognitive impairments was unable to independently exit the facility during a fire drill, which is inconsistent with the facility's license for ambulatory residents.

The facility failed to ensure residents' evacuation capabilities matched the level listed on its current license. Specifically, two out of five sampled residents with cognitive or physical impairments required verbal prompting to exit the facility during a fire drill, which is inconsistent with the facility's licensure for 6 ambulatory residents.