The Villas at Robbinsdale
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 81 Google reviews
Watch The Villas at Robbinsdale
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (8 vs median 6.5)
- High RN turnover (65%)
Below average in MN · Below recommended RN staffing · $32,122 in fines
What this means for your family
While some families report successful rehab stays, the recurring reports of neglect, unsanitary conditions, and slow response times are critical red flags. If you are considering this facility, we strongly recommend conducting an unannounced visit during a weekend or evening shift to observe staffing levels and cleanliness firsthand.
Google Reviews
Google Reviews
81 reviews on Google“The Villas at Robbinsdale receives highly polarized reviews, with some families praising the facility as a 'Godsend' for rehab and long-term care, while others report severe neglect and safety concerns. Positive experiences highlight friendly, communicative staff and effective therapy, but negative reports frequently cite filthy conditions, poor medical oversight, and unresponsive care during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy
- Friendly and approachable nursing staff
- Helpful social workers
- Clean, lodge-like atmosphere (in some areas)
Concerns
- Neglect and slow response times to call lights (mentioned by 9 reviewers)
- Poor food quality and inappropriate dietary management (mentioned by 7 reviewers)
- Unsanitary facility conditions and lack of cleanliness (mentioned by 6 reviewers)
- Inadequate medical oversight and communication with families (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 85 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has a lodge-like atmosphere; what kind of daily social activities or community programs do you offer to keep residents engaged?
- 2Could you walk me through your current process for responding to call lights and how you ensure residents receive timely assistance when they need it?
- 3I see that you are active in responding to feedback online; how do you incorporate family input into your daily operations and care planning?
- 4Given the recent focus on dietary management, could you explain how the kitchen team handles specific nutritional needs and how you ensure the food quality meets resident expectations?
- 5What specific protocols are in place to ensure consistent communication between the medical team and families regarding changes in a resident's health status?
- 6With the current staffing levels, how do you maintain a consistent cleaning schedule in resident rooms and common areas throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The medical people were excellent; the nurses and nurses aides were so much kinder and responsive. I was allowed to keep my room rather cold since I have medicine that causes me to overheat.”
“My wife stopped there one day after her fall and her bed had not been made and there was blood on the floor from her fall that still had not been cleaned up. This was 10 hours later.”
“My mother was a resident for approx 1 month. She was talked down to, yelled at telling her she'd have to wait in her soiled/wet briefs until someone could 'get around to changing' her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents who lost too much weight
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 16 complaint reports about this facility, raising concerns about recurring issues with infection control, treatment and care, and food service that persist across multiple surveys. The facility has faced deficiencies in basic care areas including medication management, preventing infections, and maintaining safe food temperatures. While all violations show correction dates, the pattern of repeated problems in core care areas suggests ongoing quality challenges that warrant careful evaluation during any visit.
Mar 17, 2026Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Nov 20, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 30, 2025Routine7
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Apr 30, 2025Complaint1
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Feb 26, 2025Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 2, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Mar 17, 2026
$89,050
Fine
Aug 25, 2023
$15,924
Payment Denial
Aug 25, 2023
7-day denial
Fine
Jun 2, 2023
$16,198
Ownership & Operations
Who Operates This Facility
The Villas at Robbinsdale
for profit
Chain Affiliation
Monarch Healthcare Management
45 facilities nationwide
Chain avg rating: 2.3/5 · Rank 21 of 45
Ownership & Management
Owners
Monarch Healthcare Operating Xii LLC
Owner · Organization
Nij LLC
Owner (parent company) · Organization
Spartan Healthcare LLC
Owner (parent company) · Organization
Wbs Holdings LLC
Owner (parent company) · Organization
Yazoma Holdings, LLC
Owner (parent company) · Organization
Halpert, Marc
Owner (parent company)
Jaffa, Noam
Owner (parent company)
Legum, Joshua
Owner (parent company)
Stern, William
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
81 reviews from families & visitors
Official Website
Visit monarchmn.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Good Samaritan Society - Specialty Care Community
< 1 miNursing Home · Robbinsdale, MN
Stanton House With Services
1.4 miAssisted Living · Minneapolis, MN
Caremate Assisted Living INC
2.8 miAssisted Living · Brooklyn Center, MN
Victory Health & Rehabilitation Center
3.0 miNursing Home · Minneapolis, MN
The Villas at Brookview
3.0 miNursing Home · Golden Valley, MN
Amazing Love Assisted Living
3.1 miAssisted Living · Crystal, MN