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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 83 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. The latest standard survey recorded 11 findings, above the MN average of 8.0. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
The Villas at Robbinsdale receives highly polarized reviews, with some families praising the facility as a 'Godsend' for rehab and long-term care, while others report severe neglect and safety concerns. Positive experiences highlight friendly, communicative staff and effective therapy, but negative reports frequently cite filthy conditions, poor medical oversight, and unresponsive care during off-hours.
Quality Themes
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Concerns
Rating Trends
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Distribution · 87 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The medical people were excellent; the nurses and nurses aides were so much kinder and responsive. I was allowed to keep my room rather cold since I have medicine that causes me to overheat.”
“My wife stopped there one day after her fall and her bed had not been made and there was blood on the floor from her fall that still had not been cleaned up. This was 10 hours later.”
“My mother was a resident for approx 1 month. She was talked down to, yelled at telling her she'd have to wait in her soiled/wet briefs until someone could 'get around to changing' her.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents who lost too much weight
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed 16 complaint reports about this facility, raising concerns about recurring issues with infection control, treatment and care, and food service that persist across multiple surveys. The facility has faced deficiencies in basic care areas including medication management, preventing infections, and maintaining safe food temperatures. While all violations show correction dates, the pattern of repeated problems in core care areas suggests ongoing quality challenges that warrant careful evaluation during any visit.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Mar 17, 2026
$89,050
Fine
Aug 25, 2023
$15,924
Payment Denial
Aug 25, 2023
7-day denial
The Villas at Robbinsdale
for profit
Monarch Healthcare Management
45 facilities nationwide
Chain avg rating: 2.3/5 · Rank 21 of 45
Owners
Monarch Healthcare Operating Xii LLC
Owner · Organization
Nij LLC
Owner (parent company) · Organization
Spartan Healthcare LLC
Owner (parent company) · Organization
Wbs Holdings LLC
Owner (parent company) · Organization
Yazoma Holdings, LLC
Owner (parent company) · Organization
Halpert, Marc
Owner (parent company)
Jaffa, Noam
Owner (parent company)
Legum, Joshua
Owner (parent company)
Stern, William
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
83 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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