Good Samaritan Society - Specialty Care Community
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 45 Google reviews

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What this means for your family
While the facility offers a modern, clean environment and effective rehabilitation services, the recurring reports of neglect and medication errors are deeply concerning. If you choose this facility, ensure you have a family member present frequently to advocate for your loved one, especially during weekends and evenings when staffing levels appear to be at their lowest.
Google Reviews
Google Reviews
45 reviews on Google“Good Samaritan Society - Specialty Care Community receives highly polarized feedback, with many families reporting dangerous lapses in nursing care, medication management, and call-light response times. While the physical facility is frequently described as clean and beautiful, and the rehabilitation therapy team receives praise, the recurring reports of neglect and poor communication suggest significant operational instability.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Effective physical and occupational therapy
- Private rooms with modern amenities
Concerns
- Slow or ignored call light response times (mentioned by 9 reviewers)
- Medication management errors (mentioned by 4 reviewers)
- Chronic understaffing, especially on weekends (mentioned by 5 reviewers)
- Poor hygiene and lack of assistance with personal care (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the high staffing rating you have, how do you ensure that call lights are answered promptly, especially during the busy weekend shifts?
- 2We've heard great things about the physical and occupational therapy here; could you tell us more about how those programs are integrated into a resident's daily routine?
- 3What specific protocols do you have in place to ensure medication management is error-free and that all prescriptions are administered precisely on schedule?
- 4Could you describe what a typical day looks like for residents, specifically regarding mealtime experiences and the variety of dining options available?
- 5How does the nursing team handle medical emergencies or changes in a resident's condition during the overnight hours?
- 6What steps are taken to ensure that personal care and hygiene needs are met consistently for every resident throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“The PT, OT and Speech therapists were awesome. The front desk was also very good.”
“I have been to 4-5 skilled nursing homes and have never had the care, staff, and attention that I received here. Every employee was genuinely concerned about my care and well being.”
“One of the nurses took my blood pressure one evening, and simply said, 'there's nothing more I can do for you now'. I asked for the numbers, and had to Google them to find out I was in the early stages of heart failure!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
5
measures
6
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents who were physically restrained
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 53 deficiencies with 17 complaint-triggered cases where families reported concerns. The most recurring problems involve fire safety systems, basic care standards (pressure sores, incontinence care, accident prevention), and medication management. Many issues repeat across multiple surveys, indicating persistent challenges. Families have filed reports about restraint use, care planning failures, and food safety concerns, suggesting ongoing quality problems that warrant careful consideration.
Jul 30, 2025Complaint1
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Feb 14, 2025Routine13
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Jan 29, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 24, 2024Complaint3
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 6, 2024Complaint8
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Jul 17, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ownership & Operations
Who Operates This Facility
Good Samaritan Society - Specialty Care Community
nonprofit
Chain Affiliation
Good Samaritan Society
92 facilities nationwide
Chain avg rating: 3.0/5 · Rank 51 of 88
Ownership & Management
Owners
Sanford
Owner · Organization
The Evangelical Lutheran Good Samaritan Society
Owner (parent company) · Organization
Fluit, Joel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit good-sam.com
Medicare data downloads
Original nursing home datasets
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