See every facility — official ratings, family reviews, no referral fees.
Assisted LivingMemory Care

The Traditionprestonwood Assisted Living and Memory Care

Families consistently rate this highly — reviewers highlight compassionate memory care staff. Schedule a visit to confirm the fit.

5555 Arapaho Rd, Far North Dallas · Dallas, TX 75248130 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.3/5

based on 73 Google reviews

5
4
3
2
1
The Traditionprestonwood Assisted Living and Memory Care Assisted Living in Dallas, TX — Street View
Street View

Watch The Traditionprestonwood Assisted Living and Memory Care

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

The facility has shown a decline in sentiment recently, with new concerns regarding understaffing and poor treatment of care partners. While the memory care staff has been personally praised for their gentleness, you should specifically ask about current staffing levels and the ease of access for visiting family members.

Google Reviews

Google Reviews

73 reviews on Google
Families may find comfort in the compassionate care provided by specific nursing and caregiving staff, particularly within the memory care unit. However, recent feedback highlights significant concerns regarding frequent understaffing and a lack of consideration for visiting care partners.

Quality Themes

Tap a score for details
Food5.0Staff4.0CleanN/AActivitiesN/AMedsN/AMemory5.0CommsN/AValueN/A

Strengths

  • Compassionate memory care staff
  • Positive dining experiences
  • Attentive nursing presence

Concerns

  • Frequent understaffing
  • Difficult parking/access for care partners

Rating Trends

Tap a year to see what changed

234'17(4)'19(1)'21(31)'23(1)'25(6)'26(1)

Distribution · 74 analyzed

5
49
4
13
3
3
2
2
1
7

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the dining experience here; could you tell us more about how the meal service is structured for residents?
  • 2Since memory care is such a focus here, what specific types of daily activities or sensory programs do you offer to keep residents engaged?
  • 3We want to ensure our loved one is always supported; how do you manage nursing presence and medical oversight during the overnight hours?
  • 4With a community of this size, how do you ensure that the staff is able to provide consistent, one-on-one attention to every resident?
  • 5What is the best way for us to visit and drop off essentials, and are there any specific tips for navigating the parking and entrance area?
  • 6How does the team approach personalized care for residents who may be experiencing more advanced stages of memory loss?

Personalized based on this facility's data


Key Review Excerpts

Bernadette, a care partner, listened attentively to every concern he had and always responded in a helpful way. She is quiet and gentle and caring. She made being in Memory Care more bearable for my husband.

Memory care family member · 2024★★★★★

The staff are amazing, God bless them.

Resident/Family · 2025☆☆☆☆

Look forward to eating there

Resident/Family · 2021★★★★★
Source: 73 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
14deficiencies

Key Findings

The most recent comprehensive inspection on December 1, 2022, identified several Life Safety Code violations related to fire safety, including issues with fire drills, smoke detectors, and exit signage. While many of these safety concerns were corrected within a few weeks, families should be aware of these past maintenance and compliance gaps.

Dec 1, 2022Routine

Health Code (1 violations) | Life Safety Code (13 violations)

Life Safety CodeCorrected Dec 12, 2022

The facility failed to test and maintain an emergency generator that provides power to emergency lighting.

Life Safety CodeCorrected Jan 6, 2023

The facility failed to provide proper locking devices

Life Safety CodeCorrected Jan 6, 2023

The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72.

Life Safety CodeCorrected Dec 23, 2022

The facility failed to provide a fire sprinkler system that met the referenced codes and standards.

Health Code

No description provided for this health code violation.

Life Safety CodeCorrected Dec 2, 2022

The facility failed to ensure corridors met the Life Safety Code.

Life Safety CodeCorrected Dec 5, 2022

The facility failed to ensure flammable and combustible liquids were not stored in buildings used by residents.

Life Safety CodeCorrected Dec 20, 2022

The facility failed to protect hazardous areas as required by the referenced codes and standards.

Life Safety CodeCorrected Dec 2, 2022

The facility failed to ensure doors in the facility met the referenced codes and standards.

Life Safety CodeCorrected Dec 6, 2022

The facility failed to protect cooking operations according to the Life Safety Code.

Life Safety CodeCorrected Dec 2, 2022

The facility failed to provide required exit signs.

Life Safety CodeCorrected Dec 19, 2022

The facility failed to provide exhaust for odor-producing areas.

Life Safety CodeCorrected Dec 2, 2022

The facility failed to conduct required fire drills and document fire drills on the required form.

Life Safety CodeCorrected Jan 11, 2023

The facility failed to provide smoke compartmentation where required.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Tsl Pal Management TX LLC

Organization Type

for profit

Management Company

TRADITION MANAGEMENT, LLC

Administrator

BROOKE GRIFFIN

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call