Signature Pointe
Families consistently rate this highly — reviewers highlight outstanding rehabilitation and therapy departments. Schedule a visit to confirm the fit.
based on 174 Google reviews
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What this means for your family
This facility is an excellent choice for short-term rehabilitation due to its highly-rated therapy teams. However, if you are looking for long-term assisted living, you must verify their ability to maintain consistent staffing and ensure that the facility's communication protocols and cleanliness standards meet your expectations.
Google Reviews
Google Reviews
174 reviews on GoogleFamilies seeking rehabilitation services often praise the exceptional physical and occupational therapy teams and the compassionate care provided during recovery. However, there are serious and recurring allegations regarding poor communication, difficulty reaching staff by phone, and significant concerns regarding cleanliness and staffing levels.
Quality Themes
Tap a score for detailsStrengths
- Outstanding rehabilitation and therapy departments
- Compassionate and caring nursing staff
- Helpful and professional business office personnel
- Beautiful and well-maintained facility grounds
Concerns
- Difficulty reaching staff via telephone (mentioned by 5 reviewers)
- Inconsistent communication from management (mentioned by 3 reviewers)
- Issues with cleanliness and pests (mentioned by 2 reviewers)
- Understaffing and slow response to call lights (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 336 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently use the reviewer's name and reference specific details from the review, such as family members or specific staff members. For negative reviews, they maintain a professional tone, acknowledging the issue and, in one instance, providing direct contact information for management.
Questions for Your Tour
- 1We've heard wonderful things about your rehabilitation and therapy departments; could you tell us more about how those services support residents' mobility?
- 2It's great to see how much care you put into responding to feedback from families; how does the management team use that feedback to improve daily communication with residents?
- 3What specific steps are being taken to ensure the dining experience and meal variety meet the needs of all residents?
- 4How does the nursing team manage call lights and ensure that residents receive timely assistance, especially during busy shifts?
- 5Could you describe your protocols for handling medical emergencies or sudden changes in health during the overnight hours?
- 6What does a typical day of social activities and engagement look like for someone living in the assisted living community?
Personalized based on this facility's data
Key Review Excerpts
“Their Rehab. Dept. Is OUTSTANDING. Staff is excellent snd very caring. Administrator is VERY HANDS on AND EFFICIENT!!!!”
“My 39 year old son broke his hip and had surgery. After his hospital stay he needed additional rehab. He spent two weeks at Signature Pointe. All of the staff were welcoming and made sure he felt comfortable.”
“The therapy was fantastic and she recovered so quickly. Thanks to everyone for all the help! Highly recommend”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on July 17, 2023, identified five violations, all related to Life Safety Code standards such as fire marshal documentation, exit signs, and egress paths. All identified issues were corrected by the facility within approximately one week of the inspection.
Jul 17, 2023Routine
Life Safety Code (5 violations)
The facility failed to protect cooking operations according to the Life Safety Code.
The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.
The facility failed to ensure means of egress met the referenced codes and standards.
The facility failed to provide required exit signs.
The facility failed to have and enforce a smoking policy.
Ownership & Operations
Who Operates This Facility
Lcssp LLC
for profit
VILLAGE SENIOR CARE LLC
JORDAN S BLAKE
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
174 reviews from families & visitors
Official Website
Visit signature-pointe.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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