The Terrace of Delray Beach Nursing and Rehabilita
Strong Medicare quality ratings; families often praise effective and professional physical therapy team. Still worth an in-person visit.
based on 162 Google reviews

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What this means for your family
The Terrace of Delray has a strong rehab team and many staff members who are highly praised for their compassion. However, the facility suffers from persistent communication gaps and inconsistent care standards. If you choose this facility, it is essential to have a family member advocate on-site regularly to ensure basic needs are met and to maintain contact with the nursing staff.
Google Reviews
Google Reviews
162 reviews on Google“The Terrace of Delray Beach receives highly polarized feedback, with many families praising the facility for its attentive nursing staff, effective physical therapy, and clean environment. However, a significant number of reviewers report severe concerns regarding neglect, poor communication, and inadequate response times, particularly during weekends or off-hours. Families should be aware that experiences appear to vary greatly depending on the level of personal advocacy provided for the resident.”
Quality Themes
Tap a score for detailsStrengths
- Effective and professional physical therapy team
- Attentive and caring nursing staff
- Clean and well-maintained facility
- Helpful administrative and social work staff
Concerns
- Difficulty reaching staff by phone or getting timely updates (mentioned by 12 reviewers)
- Neglect of basic patient needs (hygiene, feeding, turning) (mentioned by 9 reviewers)
- Poor communication between staff and family members (mentioned by 7 reviewers)
- Inadequate staffing levels or slow response to call bells (mentioned by 6 reviewers)
- Poor quality or inappropriate food choices for medical needs (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 163 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that communication is a top priority for families; what is your standard process for keeping us updated on my loved one's daily status and care plan?
- 2Given the feedback regarding call bell response times, what specific protocols do you have in place to ensure residents receive timely assistance when they need help?
- 3Could you walk me through how your team coordinates care for residents with specific dietary restrictions or medical nutritional needs?
- 4I see that your administrative team is highly regarded; how do you ensure that same level of responsiveness when family members have questions about their loved one’s hygiene or daily comfort?
- 5With 13 recent state violations, what specific steps has the facility taken to address these findings and improve the quality of care for residents?
- 6What does a typical day look like for residents here, and how do you encourage participation in activities to ensure they stay engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“The wound nurse Claire was wonderful to my sister who had a server leg injury thank you Claire… Stephine one of her nurses thank you for treating my sister you were great to her… And to all the physical therapist I wish I knew all your names would like to thank each and everyone of you it was a tough road for her but your help and professionalism brought her a long way so thank you all.”
“The staff at this facility was incredibly skilled and attentive to my mom's needs . The wound care experts Clara and Dr margarita gave the best care to heal my mom's wound . Clara went over and above many times to keep it clean and healing and taught me to valuable information to help maintain this in the future if needed”
“My 80 y/o mom was hospitalized after a UTI. She couldn’t walk and needed help getting out of bed. After a week at Delray Medical Center she was improved enough to be discharged to Terrace of Delray. Each day she would deteriorate a little more. She was not eating without help. They did not help her eat. She ate very little each day.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows persistent care quality concerns across three surveys, with deficiencies in daily living assistance, pain management, and medication management recurring multiple times. One family filed a complaint regarding communication during care transitions, indicating real-world care coordination problems. While all 33 deficiencies across areas including fire safety, nutrition services, and resident rights have been corrected by the facility, the pattern of repeated issues in core care areas suggests families should carefully evaluate the facility's current practices during visits.
Jul 31, 2024Routine20
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Jul 31, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Jun 28, 2023Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Mar 10, 2022Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Ownership & Operations
Who Operates This Facility
The Terrace of Delray Beach Nursing and Rehabilita
for profit
Ownership & Management
Owners
Td Snf Holdco LLC
Owner · Organization
Bronfeld, Andrew
Owner (parent company)
Bronfeld, Rachel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
162 reviews from families & visitors
Official Website
Visit terraceofdelraycare.com
Medicare data downloads
Original nursing home datasets
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