The Terrace at Ivey Acres
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 32 Google reviews
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What this means for your family
The facility offers a beautiful, clean environment with excellent social programming and a highly praised administrative team. However, because some recent family members have reported serious issues with caregivers refusing to assist with basic hygiene, you should specifically ask how the facility monitors caregiver responsiveness and handles requests for physical assistance.
Google Reviews
Google Reviews
32 reviews on Google“The Terrace at Ivey Acres is highly regarded by many families for its compassionate, family-like atmosphere and engaging social activities. While most reviewers praise the attentive staff and clean environment, a small number of recent reviews raise serious concerns regarding inconsistent caregiving and neglect.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Engaging holiday decorations and social activities
- Clean and beautifully maintained facility
- Strong focus on resident dignity and emotional needs
Concerns
- Inconsistent caregiver assistance with basic needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about how beautifully you decorate for the holidays and the social atmosphere here; what are some of the favorite seasonal traditions the residents participate in?
- 2We are so impressed by the positive feedback regarding the compassion of your staff; how do you ensure that this high level of attentive, person-centered care is maintained across all shifts?
- 3Since we want to ensure our loved one's daily routine is fully supported, how do you manage requests for assistance with basic daily needs to ensure nothing is overlooked?
- 4How does the care team handle medical emergencies or sudden changes in health status during the overnight hours?
- 5The facility looks incredibly well-maintained and clean; what is your routine for ensuring the common areas and resident rooms stay in top condition?
- 6How do you approach supporting the emotional needs and individual dignity of each resident as they transition into assisted living?
Personalized based on this facility's data
Key Review Excerpts
“When the doctor said he needed to put on some weight, but he struggled with his appetite, one of them would make a cake or cookies or some goodies to bring to him.”
“The staff there are friendly, caring, and always attentive to physical and emotional needs. I am very thankful for a safe place with staff that encorage interaction of residents.”
“They are refusing to take her to the bathroom because...”
State Inspection History
State Inspections
Source: FL State Licensing Agency
Key Findings
16 deficiencies from 18 inspections
Feb 27, 2024RoutineCleanReport
No deficiencies found during this inspection.
Dec 7, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Aug 28, 2023OtherCleanReport
No deficiencies found during this inspection.
Jul 13, 2022ComplaintCleanReport
No deficiencies found during this inspection.
Apr 7, 2021RoutineCleanReport
No deficiencies found during this inspection.
Dec 29, 2020Routine
RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Aug 6, 2020OtherCleanReport
No deficiencies found during this inspection.
May 28, 2020OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
2c1j Management II, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit theterraceativeyacres.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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