See every facility — official ratings, family reviews, no referral fees.
Assisted LivingMedicaid

The Terrace at Ivey Acres

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

3964 Florida Ave, Jay, FL 32565140 beds
Google rating
4.5/5

based on 32 Google reviews

5
4
3
2
1

Watch The Terrace at Ivey Acres

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

The facility offers a beautiful, clean environment with excellent social programming and a highly praised administrative team. However, because some recent family members have reported serious issues with caregivers refusing to assist with basic hygiene, you should specifically ask how the facility monitors caregiver responsiveness and handles requests for physical assistance.

Google Reviews

Google Reviews

32 reviews on Google
The Terrace at Ivey Acres is highly regarded by many families for its compassionate, family-like atmosphere and engaging social activities. While most reviewers praise the attentive staff and clean environment, a small number of recent reviews raise serious concerns regarding inconsistent caregiving and neglect.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean10.0Activities9.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • Engaging holiday decorations and social activities
  • Clean and beautifully maintained facility
  • Strong focus on resident dignity and emotional needs

Concerns

  • Inconsistent caregiver assistance with basic needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02018(1)5.02019(1)5.02022(1)1.02023(1)5.02025(1)4.52026(25)

Distribution · 30 analyzed

5
26
4
0
3
0
2
0
1
4
17 reviews posted between Apr 1, 2026Apr 11, 2026 · 17 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about how beautifully you decorate for the holidays and the social atmosphere here; what are some of the favorite seasonal traditions the residents participate in?
  • 2We are so impressed by the positive feedback regarding the compassion of your staff; how do you ensure that this high level of attentive, person-centered care is maintained across all shifts?
  • 3Since we want to ensure our loved one's daily routine is fully supported, how do you manage requests for assistance with basic daily needs to ensure nothing is overlooked?
  • 4How does the care team handle medical emergencies or sudden changes in health status during the overnight hours?
  • 5The facility looks incredibly well-maintained and clean; what is your routine for ensuring the common areas and resident rooms stay in top condition?
  • 6How do you approach supporting the emotional needs and individual dignity of each resident as they transition into assisted living?

Personalized based on this facility's data


Key Review Excerpts

When the doctor said he needed to put on some weight, but he struggled with his appetite, one of them would make a cake or cookies or some goodies to bring to him.

Long-term resident's family · 2026★★★★★

The staff there are friendly, caring, and always attentive to physical and emotional needs. I am very thankful for a safe place with staff that encorage interaction of residents.

Long-term resident's family · 2026★★★★★

They are refusing to take her to the bathroom because...

Current resident's family · 2026☆☆☆☆
Source: 32 Google reviews

State Inspection History

State Inspections

Source: FL State Licensing Agency

18total
16deficiencies

Key Findings

16 deficiencies from 18 inspections

Feb 27, 2024Routine
CleanReport

No deficiencies found during this inspection.

Dec 7, 2023Complaint
CleanReport

No deficiencies found during this inspection.

Aug 28, 2023Other
CleanReport

No deficiencies found during this inspection.

Jul 13, 2022Complaint
CleanReport

No deficiencies found during this inspection.

Apr 7, 2021Routine
CleanReport

No deficiencies found during this inspection.

Dec 29, 2020Routine
A0030Corrected Apr 7, 2021

RESIDENT CARE - RIGHTS & FACILITY PROCEDURES

Aug 6, 2020Other
CleanReport

No deficiencies found during this inspection.

May 28, 2020Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

2c1j Management II, LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call