Century Center for Rehabilitation and Healing
Strong Medicare quality ratings; families often praise clean, well-maintained physical environment. Still worth an in-person visit.
based on 43 Google reviews
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What this means for your family
While the facility is physically clean, the recurring reports of medical negligence and poor responsiveness to patient needs are major red flags. We strongly advise you to look elsewhere, or if you must consider this facility, demand a meeting with the Director of Nursing to discuss specific protocols for dietary safety and fall prevention.
Google Reviews
Google Reviews
43 reviews on Google“Century Center for Rehabilitation and Healing receives polarized feedback, with a large volume of high-rating reviews appearing to come from staff or individuals with personal ties, contrasted by serious allegations from family members. Critical concerns include reports of medical negligence, poor communication, and inadequate care for patients with dementia or specific dietary needs. Families should exercise extreme caution and conduct thorough in-person inspections given the severity of the negative reports.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained physical environment
- Friendly reception and administrative staff
- Home-like atmosphere
Concerns
- Negligence regarding medical needs and dietary restrictions (mentioned by 3 reviewers)
- Poor responsiveness and lack of attentive nursing care (mentioned by 4 reviewers)
- Inadequate security and care for dementia/memory care patients (mentioned by 2 reviewers)
- Staff indifference and unprofessional behavior (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility has a very welcoming and clean environment; how do you ensure that same level of attentive, personalized care carries over into the daily nursing and medication management routines?
- 2Could you walk me through your process for ensuring that specific dietary restrictions and nutritional needs are consistently met for every resident during meal times?
- 3Given the importance of clear communication, what is the best way for family members to stay updated on their loved one’s daily health status or any changes in their care plan?
- 4How does your team provide specialized support and extra supervision for residents who require memory care to ensure they remain safe and engaged throughout the day?
- 5I see that you actively engage with feedback online; how do you use that input to foster a culture of professional, proactive care among your nursing staff?
- 6What protocols do you have in place to ensure that residents receive prompt assistance and responsiveness whenever they signal for help, especially during evening or overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“My grandfather was on a strict diet of liquid food, and he had dementia. They gave him ham which lead to lung aspiration, when we asked why the hell they did it, the head nurse laughed at us.”
“If you read some of the prior reviews carefully they seem to be written by employees. As a family member of a current resident this place as a whole not been taking good care of them at all.”
“To get help to the bathroom took 25 mi”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Century Center has shown recurring issues with safety supervision and accident prevention across multiple surveys, along with problems in care planning and treatment delivery. Families have filed complaints that triggered inspections, including concerns about room assignments and kitchen safety. While all deficiencies have been corrected according to state records, the pattern of safety-related violations warrants careful consideration during any visit.
Feb 20, 2026Routine1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nov 7, 2024Routine2
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 29, 2024Complaint1
Smoke Deficiencies
Provide properly protected cooking facilities.
Sep 28, 2023Routine6
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 28, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Ownership & Operations
Who Operates This Facility
Century Center for Rehabilitation and Healing
for profit
Chain Affiliation
Summit Care
22 facilities nationwide
Chain avg rating: 3.2/5 · Rank 8 of 20
Ownership & Management
Owners
Century Snf Operations Holdings LLC
Owner · Organization
Drebin, Ezriel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit centuryhrc.com
Medicare data downloads
Original nursing home datasets
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