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Nursing Home Top Rated

The Tamalpais

Strong Medicare quality ratings; families often praise scenic views and beautiful building. Still worth an in-person visit.

501 Via Casitas, Greenbrae · Greenbrae, CA 9490452 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 46 Google reviews

5
4
3
2
1
The Tamalpais Nursing Home in Greenbrae, CA — Street View
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What this means for your family

The Tamalpais offers a beautiful, high-end environment with excellent social engagement and dining for active seniors. However, if you are seeking memory care, you should investigate their staffing levels closely, as recent reports suggest significant deficiencies in trained care for that specific unit.

Google Reviews

Google Reviews

46 reviews on Google
The Tamalpais is highly regarded for its beautiful views, clean facilities, and a vibrant social atmosphere with numerous activities. While many families praise the caring staff and high-quality dining, there are significant concerns regarding the quality of memory care programming and the high cost of services.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean5.0Activities5.0MedsN/AMemory1.0CommsN/AValue2.0

Strengths

  • Scenic views and beautiful building
  • Wide variety of social activities
  • Clean and well-maintained environment
  • Friendly and caring staff members
  • Healthy and varied meal options

Concerns

  • Inadequate staffing and programming in the memory care wing
  • High cost of living and rising fees (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'16(1)4.73.6'18(22)4.54.7'20(12)4.71.0'23(2)4.0'26(8)

Distribution · 86 analyzed

5
56
4
11
3
9
2
4
1
6

How They Respond to Reviews

8%response rate
Good

The owner provides personalized responses that acknowledge specific details mentioned in the reviews. They maintain a professional and empathetic tone, particularly when addressing negative feedback.

Questions for Your Tour

  • 1With such a beautiful, scenic setting here, how do you incorporate the outdoor views into the daily activity programming for residents?
  • 2I've heard wonderful things about the variety of meals served; could you tell me more about how the menu is planned to ensure nutritional variety?
  • 3What specific steps are being taken to ensure there is consistent, high-quality care and engagement available for residents in the memory care wing?
  • 4How does the nursing team manage medical emergencies or changes in health status during the overnight hours?
  • 5Since the facility is so well-maintained and clean, what is your routine for ensuring the resident living spaces stay comfortable and hygienic?
  • 6How do you approach managing the facility's budget to ensure that the high quality of care and staffing levels remain a top priority for the residents?

Personalized based on this facility's data


Key Review Excerpts

My parents have lived at The Tam for three years and it has been terrific for them. The staff are kind and caring, other residents are friendly, there are tons of activities, and meals are healthy and varied and often delicious.

Long-term resident's family · 2026★★★★★

Independent Living Programs mostly satisfactory. Memory Floor programs very poor due to a lack of trained staff.

Family member · 2026☆☆☆☆

The staff seem to truly care. This is like a village unto itself. It has 11 stories, medical care, meals, gym, entertainment, gardens.

Visitor · 2019★★★★★
Source: 46 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.66hrs
OK
Registered nurses for medical care
Total Nursing
4.70hrs
OK
All nurses + aides combined
Staff Turnover
36%
Lower is better (< 30% = good)
RN Turnover
29%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

5

measures

Mixed Results

4

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility48.1%
Worse than Avg
Here
48.1%
US
14.4%
CA
10.4%
Marin
12.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility34.3%
Worse than Avg
Here
34.3%
US
19.4%
CA
10.7%
Marin
14.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility31.4%
Worse than Avg
Here
31.4%
US
15.3%
CA
10.5%
Marin
11.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
19.5%
CA
13.7%
Marin
11.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility2.6%
Better than Avg
Here
2.6%
US
15.4%
CA
11.6%
Marin
16.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.9%
Better than Avg
Here
1.9%
US
12.1%
CA
7.0%
Marin
7.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility85.5%
Mixed vs Avgs
Here
85.5%
US
81.8%
CA
94.2%
Marin
96.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility86.1%
Mixed vs Avgs
Here
86.1%
US
79.7%
CA
93.2%
Marin
92.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Mixed vs Avgs
Here
1.1%
US
1.6%
CA
1.5%
Marin
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Near state avg (15.4)

The Tamalpais shows recurring safety and operational issues across three surveys, with fire safety systems, medication management, and infection control being the most problematic areas. All 29 deficiencies have correction dates, indicating the facility addresses identified problems, though some issues like fire safety and infection control have reappeared in multiple inspections, suggesting ongoing challenges with maintaining consistent compliance standards.

Sep 11, 2025Routine
14
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0836Potential for harm · WidespreadCorrected

Administration Deficiencies

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Dec 8, 2023Routine
8
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0347Potential for harm · PatternCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Oct 25, 2019Routine
7
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0032Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Tamalpais

Organization Type

nonprofit

Ownership & Management

Owners

Sequoia Living INC

Owner · Organization

100%

Mcvey, Sarah

Owner (parent company)

Key personnel

Ziaie Matin, MaryamContracted Managing EmployeeFriesen, PaulW-2 Managing EmployeeTumbale, TerenceW-2 Managing EmployeeAgostino, ValerieOfficer / DirectorCorriea, RichardOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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