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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 48 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
2 findings in latest survey
The Summit of Bettendorf has a middle-range Medicare overall rating. Strengths include beautiful, modern, and clean facility. Some reviewers note concerns about significant delays in staff response times for assistance (e.g., toileting) (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
The Summit of Bettendorf is widely praised for its modern, clean, and beautiful physical campus, with many prospective residents and families highlighting a positive, informative tour experience. However, there is a significant disparity between the experiences of independent living residents and those requiring skilled nursing or rehab, with multiple reports of neglect, medication management failures, and slow response times for basic assistance.
Quality Themes
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Concerns
Rating Trends
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Distribution · 52 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“I came 5 days Post surgery. Went to PT. NOT given my pain meds or my psyche.MEDS. Script ran out, NO ONE called in to refill...Was left on the toilet, It overflowed.”
“Takes literally 30 to 90mins to get the patient to the restroom or off the toilet. Had to take our own meds because they would 'forget' to bring them. Waiting on food is ridiculous.”
“I recently spent about 3 was at the summit rehab and have nothing but good thinks to say friendly staff ,excellent care , food was delicious got my meds on time and they answered my light very quickly.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
5
measures
2
measures
Residents on antipsychotic medication
Residents who lost too much weight
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints against this facility, triggering several investigations that found deficiencies in wound care, quality standards, and resident protections. The facility shows recurring problems with fire safety systems and resident communication requirements across multiple surveys. While all cited issues have correction dates, the pattern of complaint-driven investigations and repeated deficiencies in basic care standards warrants careful consideration during your visit.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Federal Penalties
Fine
Mar 28, 2024
$26,358
Source: Iowa Dept. of Inspections, Appeals & Licensing
Fed violations: 0, State violations: 0
Fed violations: 2, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 4, State violations: 1
Fed violations: 0, State violations: 0
Fed violations: 3, State violations: 0
The Summit of Bettendorf
for profit
Wesleylife
10 facilities nationwide
Chain avg rating: 3.8/5 · Rank 8 of 11
Owners
Genesis Health System
Owner · Organization
Wesleylife
Owner · Organization
Key personnel
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
48 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
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