Nursing HomeMedicaid

The Summit of Bettendorf

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

4699 53rd Avenue, Bettendorf, IA 52722|39 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.4/5

based on 48 Google reviews

(515) 271-6789 Directions Website

Street View

Watch The Summit of Bettendorf

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

The Summit of Bettendorf offers a beautiful, modern environment that is highly rated for independent living and initial tours. However, families of those requiring skilled nursing or rehab should be cautious; multiple reviewers have reported significant issues with medication management and slow response times for basic assistance. We recommend asking specifically about current nurse-to-patient ratios and the process for medication administration during off-hours.

Google Reviews

48 reviews on Google

“The Summit of Bettendorf is widely praised for its modern, clean, and beautiful physical campus, with many prospective residents and families highlighting a positive, informative tour experience. However, there is a significant disparity between the experiences of independent living residents and those requiring skilled nursing or rehab, with multiple reports of neglect, medication management failures, and slow response times for basic assistance.”

Quality Themes

Tap a score for details

Strengths

Beautiful, modern, and clean facility
Professional and informative tour staff
Welcoming atmosphere for independent living
Effective rehab therapy team

Concerns

Significant delays in staff response times for assistance (e.g., toileting) (mentioned by 3 reviewers)
Medication management errors and failures to refill prescriptions (mentioned by 2 reviewers)
Understaffing issues affecting quality of care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 50 analyzed

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed you are very active in responding to online feedback; how do you use that family input to improve daily operations and care quality?
2With a smaller capacity of 39 residents, how do you ensure that staff are consistently available to assist with immediate needs like toileting or mobility support throughout the day?
3Could you walk me through your current process for medication management to ensure that prescriptions are tracked accurately and refilled on time?
4Given the recent focus on staffing levels, what steps is the facility taking to maintain consistent coverage and reliable response times for residents?
5Since the rehab team is highly regarded here, how do they coordinate with the nursing staff to ensure a seamless transition for residents moving between therapy and daily care?
6What does a typical social calendar look like for residents, and how do you encourage participation in activities to keep everyone engaged and connected?

Personalized based on this facility's data

Key Review Excerpts

“I came 5 days Post surgery. Went to PT. NOT given my pain meds or my psyche.MEDS. Script ran out, NO ONE called in to refill...Was left on the toilet, It overflowed.”

Rehab patient · 2024★☆☆☆☆

“Takes literally 30 to 90mins to get the patient to the restroom or off the toilet. Had to take our own meds because they would 'forget' to bring them. Waiting on food is ridiculous.”

Long-term resident's family · 2025★☆☆☆☆

“I recently spent about 3 was at the summit rehab and have nothing but good thinks to say friendly staff ,excellent care , food was delicious got my meds on time and they answered my light very quickly.”

Rehab patient · 2025★★★★★

Source: 48 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.90hrs

Registered nurses for medical care

Total Nursing

4.68hrs

All nurses + aides combined

Staff Turnover

56%

Lower is better (< 30% = good)

RN Turnover

62%

Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility1.9%

Better than Avg

Here

1.9%

15.4%

19.4%

Scott

17.1%

⚖️

Residents who lost too much weight

↓ Lower is better

This Facility19.4%

Worse than Avg

Here

19.4%

5.3%

4.9%

Scott

6.0%

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

4.1%

Scott

7.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility22.2%

Worse than Avg

Here

22.2%

14.4%

17.6%

Scott

17.1%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility18.8%

Better than Avg

Here

18.8%

19.5%

20.7%

Scott

26.1%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility24.4%

Mixed vs Avgs

Here

24.4%

19.4%

25.9%

Scott

21.6%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility91.0%

Better than Avg

Here

91.0%

79.7%

73.3%

Scott

75.0%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility76.8%

Worse than Avg

Here

76.8%

81.8%

84.0%

Scott

76.8%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.7%

Better than Avg

Here

0.7%

1.6%

2.0%

Scott

2.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies

1penalties

Well below state avg (6.2)

5 complaint-triggered

$26,358 in fines

Families have filed multiple complaints against this facility, triggering several investigations that found deficiencies in wound care, quality standards, and resident protections. The facility shows recurring problems with fire safety systems and resident communication requirements across multiple surveys. While all cited issues have correction dates, the pattern of complaint-driven investigations and repeated deficiencies in basic care standards warrants careful consideration during your visit.

Dec 18, 2025Routine3 findings

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 3, 2025Routine3 findings

0346Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

Mar 28, 2024Complaint2 findings

0686Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Mar 28, 2024Routine6 findings

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Sep 18, 2023Complaint3 findings

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Federal Penalties

Fine

Mar 28, 2024

$26,358

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

16deficiencies

Jan 6, 2026InspectionNo deficiencies

Clean