The Springs
Limited public data on The Springs. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 11 Google reviews
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What this means for your family
The Springs offers a deeply compassionate environment that many families describe as 'home' for their loved ones. However, you must investigate the facility's current staffing levels and management stability, as historical reviews indicate significant issues with unprofessionalism and safety risks due to understaffing.
Google Reviews
Google Reviews
11 reviews analyzed“Families seeking memory care will find a highly compassionate and loving staff that often feels like an extension of their own family. However, there are significant concerns regarding inconsistent professionalism and dangerous understaffing levels that have led to resident neglect and employee injury.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving caregivers
- Warm, homelike atmosphere
- Excellent food and meal plans
- Dignified treatment of residents
Concerns
- Unprofessional staff and management (mentioned by 2 reviewers)
- Understaffing leading to safety risks
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the warm, homelike atmosphere here; how do you ensure the dining experience feels like a family meal for the residents?
- 2Since you are memory care certified, what specific daily activities or sensory programs do you have in place to engage residents with cognitive decline?
- 3We want to ensure our loved one is always safe; how do you manage staffing levels during overnight hours or busy shifts to maintain consistent care?
- 4How do you approach training and professional development for your care team to ensure the high level of compassion your residents are known for?
- 5In the event of a medical emergency or a sudden change in health, what is the immediate protocol for notifying the family and coordinating care?
- 6What is your process for addressing any concerns or feedback from families to ensure management and staff are always aligned with resident needs?
Personalized based on this facility's data
Key Review Excerpts
“Although it was a difficult time for our family, the staff always made us feel a little more like home. Honestly, it is hard to even consider them “staff” because they became more like friends/family to our family!”
“The caring and compassionate staff, healthy meal plans, daily activities and the warm and inviting atmosphere provide the entire family with a peace of mind that far exceeded anything we had imagined.”
“The atmosphere is homelike, the rooms nicely appointed, the food excellent, and they endeavor to make the journey meaningful.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for The Springs took place on September 8, 2023. While one violation of state standards was noted from a previous date, there are currently no active enforcement actions on record for this facility.
Sep 8, 2023Routine
Health Code (1 violations)
No specific violation description provided in report text.
Ownership & Operations
Who Operates This Facility
Chp Springs TX Tenant CORP
for profit
12 OAKS MANAGEMENT SERVICES, INC
REGINA FUCHS
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit 12oaks.net
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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