See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Baycrest Senior Living of San Angelo LLC

Families consistently rate this highly — reviewers highlight attentive and hands-on nursing and management. Schedule a visit to confirm the fit.

2501 Sawgrass Dr., San Angelo, TX 7690416 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.8/5

based on 33 Google reviews

5
4
3
2
1

Watch Baycrest Senior Living of San Angelo LLC

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is an excellent choice if you prioritize high-quality dining and a warm, family-oriented atmosphere. While there were serious concerns regarding medical oversight and administration in previous years, recent feedback suggests a much more stable and attentive care team. As always, we recommend verifying current staffing ratios during your visit.

Google Reviews

Google Reviews

33 reviews analyzed
Families can expect a highly attentive and caring environment, with many reviewers praising the 'hands-on' approach of the directors and staff. While the facility has historically faced challenges with administration and staffing, recent reviews highlight significant improvements in care quality and communication. The dining experience is a notable highlight, frequently described as delicious and home-like.

Quality Themes

Tap a score for details
Food9.0Staff9.0CleanN/AActivitiesN/AMedsN/AMemory8.0Comms9.0ValueN/A

Strengths

  • Attentive and hands-on nursing and management
  • High-quality, delicious dining options
  • Warm, family-like atmosphere
  • Strong family communication and updates

Concerns

  • Historical issues with administrative stability and staffing turnover (mentioned by 2 reviewers)
  • Past instances of medical oversight regarding wound care

Rating Trends

Tap a year to see what changed

2343.92017(9)5.02019(6)5.02021(2)5.02022(42)5.02023(4)

Distribution

5
30
4
1
3
0
2
1
1
1
42 reviews posted between Feb 11, 2022Feb 11, 2022 · 40 were 5-star

How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about the dining experience here; could you tell us more about how the menus are planned and if residents have input on their meals?
  • 2The family-like atmosphere seems to be a real strength of this community; how do you foster that sense of connection between the residents and the staff?
  • 3How does the management team ensure consistent, hands-on communication with families regarding daily updates or changes in care?
  • 4With such a close-knit group of 16 residents, how do you manage specialized medical needs or wound care oversight to ensure nothing is missed?
  • 5What is the protocol for medical emergencies or changes in health status during the overnight hours?
  • 6Could you describe what a typical afternoon looks like for the residents in terms of social activities and engagement?

Personalized based on this facility's data


Key Review Excerpts

All the staff, including the director and activities director are “hands on” when it comes to the resident’s care. The team of providers are continuously improving and providing the and providing the best care possible.

Long-term resident's family · 2023★★★★★

The food is incredible!

Resident's family · 2022★★★★★

The staff at New Heaven in San Angelo,Texas were absolutely awesome with my mom. The room was beautiful and comfortable feeling. Could not asked for any better.

Deceased resident's family · 2019★★★★★
Source: 33 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
5deficiencies

Key Findings

The most recent inspection on November 7, 2023, identified several Life Safety Code violations related to fire sprinkler maintenance, attic storage, and gas system inspections. All identified issues were corrected by the facility within approximately two weeks of the citation. There are currently no active enforcement actions listed against the facility.

Nov 7, 2023Routine

Health Code (1 violations) | Life Safety Code (4 violations)

Health Code

No specific violation text provided for this date.

Life Safety CodeCorrected Nov 19, 2023

The facility failed to inspect, test, and maintain fire sprinkler system components.

Life Safety CodeCorrected Nov 14, 2023

The facility failed to ensure an attic was not used for storage.

Life Safety CodeCorrected Nov 9, 2023

The facility failed to obtain pressure tests of gas piping in the facility.

Life Safety CodeCorrected Nov 9, 2023

The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Baycrest Senior Living of San Angelo LLC

Organization Type

for profit

Management Company

BAYCREST SENIOR LIVING LLC

Administrator

TESSA WILSON

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call