The Springs at Stony Brook
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 36 Google reviews
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What this means for your family
The Springs at Stony Brook is highly regarded for its compassionate staff and supportive memory care environment. When visiting, we recommend asking specifically about their communication protocols and administrative responsiveness to ensure you have a clear point of contact for your loved one's care.
Google Reviews
Google Reviews
36 reviews on Google“The Springs at Stony Brook receives high praise for its compassionate, family-oriented nursing staff and welcoming environment. While many families report excellent care for both long-term and rehab residents, some reviewers have raised concerns regarding administrative organization, communication, and the professionalism of staff during facility tours.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Welcoming, home-like atmosphere
- Strong teamwork among employees
- Effective support for memory care residents
Concerns
- Administrative disorganization and poor communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I've noticed that staffing levels are a key focus for your team; how do you ensure consistent, personalized attention for each of the 66 residents throughout the day?
- 2We value clear communication; what is the best way for our family to stay updated on our loved one's care and daily progress?
- 3With your focus on a home-like atmosphere, what does a typical day of activities look like for a resident here?
- 4Given your 5-star CMS rating, what specific protocols do you have in place to handle medical emergencies or urgent health changes during the evening and weekend hours?
- 5I see that you actively engage with feedback online; how do you incorporate family suggestions or concerns into your daily operations?
- 6How does your team coordinate care to ensure that the memory care support remains as attentive and compassionate as residents describe?
Personalized based on this facility's data
Key Review Excerpts
“Nursing homes sometimes have the stereotype of being understaffed and having crappy management, but this one is not like that at all. The staff is amazing and care for the residents like family.”
“My grandmother went to this facility for rehab after a surgery, which then turned into Hospice support on the memory care unit. The staff was amazing from start to finish, the care they provided and the support they gave my family made it so helpful for us all.”
“The nurses and aids where wonderful. They gave my mom the welcoming feeling of almost being at home. A special shout out to Amanda and Vanessa.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents vaccinated for the flu
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Springs at Stony Brook has a relatively clean record with only 6 deficiencies across two surveys, all corrected by the facility. The main recurring issue involves medication management, appearing in both inspections. Other deficiencies included infection control, fire safety, and electrical system maintenance. No complaints were filed by families, and all identified problems have correction dates, suggesting responsive management when issues are found.
May 22, 2025Routine3
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Feb 21, 2020Routine3
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
The Springs at Stony Brook
for profit
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 17 of 120 (Best)
Ownership & Management
Owners
Continental Merger Sub LLC
Owner (parent company) · Organization
Northstar Healthcare Income INC
Owner (parent company) · Organization
Northstar Healthcare Income Operating Partnership Lp
Owner (parent company) · Organization
Trilogy Holdings Nt-Hci, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit springsatstonybrook.com
Medicare data downloads
Original nursing home datasets
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