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Assisted Living

The Sentinel of Amsterdam, LLC

Families consistently rate this highly — reviewers highlight modern, clean, and well-maintained facility. Schedule a visit to confirm the fit.

10 Market Street, Amsterdam, NY 12010150 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.7/5

based on 174 Google reviews

5
4
3
2
1
The Sentinel of Amsterdam, LLC Assisted Living in Amsterdam, NY — Street View
Street View

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What this means for your family

The Sentinel of Amsterdam is highly regarded for its beautiful facility and dedicated staff, making it a strong contender for those seeking a modern, amenity-rich environment. However, families should be aware of recent feedback regarding high costs and limited outdoor space; we recommend scheduling a tour to specifically evaluate if the outdoor areas meet your loved one's needs.

Google Reviews

Google Reviews

174 reviews on Google
The Sentinel of Amsterdam is widely praised for its modern, hotel-like facility, cleanliness, and friendly, attentive staff. Families frequently highlight the smooth admissions process and the variety of on-site amenities, though a few recent reviewers have expressed disappointment regarding high pricing and concerns about outdoor space and resident supervision.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities9.0Meds8.0MemoryN/AComms8.0Value5.0

Strengths

  • Modern, clean, and well-maintained facility
  • Friendly and attentive staff
  • Comprehensive on-site services and amenities
  • Supportive and professional admissions process

Concerns

  • High pricing relative to the quality of experience (mentioned by 2 reviewers)
  • Lack of adequate outdoor space for residents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'18(3)'20(8)'22(6)'24(22)'26(14)

Distribution · 113 analyzed

5
100
4
6
3
0
2
0
1
7

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you incorporate that kind of open communication into your daily care for residents?
  • 2With the facility being so modern and well-maintained, how do you ensure that common areas and outdoor spaces remain accessible and engaging for residents who enjoy spending time outside?
  • 3Given the comprehensive range of on-site services you offer, how do you help residents balance their daily activity schedule with their personal downtime?
  • 4Since you have a larger community of 150 residents, what specific steps do you take to ensure that each individual receives personalized attention and feels truly at home?
  • 5How does your team handle medical needs or emergencies to ensure residents feel secure and supported without needing to leave the facility?
  • 6We understand that quality care is a significant investment; could you walk us through the value-added services or unique amenities that distinguish the experience here?

Personalized based on this facility's data


Key Review Excerpts

The admissions process was so simple. Lauren really took the time to listen to our concerns and went above and beyond to make sure they were all addressed.

Family member · 2023★★★★★

The staff is very good and attentive to his needs and responsive to all of our concerns. The facility is very clean and he liked the food.

Memory care family member · 2023★★★★★

The staff here has made this an extremely pleasant move. They are courteous, caring and very helpful. They always take the time to assist and explain all questions and answers!

Family member · 2026★★★★★
Source: 174 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

47total
138deficiencies

Key Findings

138 violations from 47 inspections

Dec 19, 2025Complaint
487.7 (f) (5)

Resident services

Nov 24, 2025Complaint
487.4 (c) (5)

Admission standards

487.7 (d) (1) (v)

Resident services

Sep 29, 2025Routine
402.9(c)

Responsibilities of providers; required notif

487.7 (f) (1-4)

Resident services

487.9 (d) (3)

Personnel

487.5 (b) (1)

Resident protections

487.7 (g) (3)

Resident services

487.12 (a-b)

Disaster and emergency planning

487.5 (b) (2)

Resident protections

487.8 (c)

Food service

1001.8 (b) (2) (xvii)

Consumer and resident protections.

487.7 (d) (1) (iv)

Resident services

487.9 (a) (3)

Personnel

1001.11 (l) (1-2)

Personnel.

487.4 (a)

Admission standards

487.7 (g) (1) (i)

Resident services

487.11 (f) (19)

Environmental standards

402.8

Notifications of criminal charges or convicti

487.7 (d) (11)

Resident services

487.9 (a) (15)

Personnel

487.3 (b)

General provisions

487.7 (f) (11) (i-v)

Resident services

487.10 (g)

Records and reports

487.4 (m)

Admission standards

487.7 (g) (1) (ii-xiv)

Resident services

487.11 (k) (16)

Environmental standards

Sep 29, 2025Complaint
487.7 (g) (3)

Resident services

494.4 (c)(2)

Admission and retention standards

487.7 (f) (5)

Resident services

486.5 (a) (4) (v)

Civil penalties

487.4 (m)

Admission standards

487.7 (f) (12) (ii)

Resident services

Sep 5, 2025Complaint
486.2 (j) (1-2)

Inspection

Jul 31, 2025Complaint
487.10 (c) (1-3)

Records and reports

487.5 (a) (3) (xi)

Resident protections

487.7 (g) (1) (ii-xiv)

Resident services

Jun 16, 2025Complaint
487.7 (f) (5)

Resident services

487.7 (g) (3)

Resident services

487.7 (f) (12) (ii)

Resident services

487.7 (d) (1) (v)

Resident services

Mar 26, 2025Complaint
487.4 (c) (6)

Admission standards

487.7 (g) (3)

Resident services

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Sentinel of Amsterdam, LLC

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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