The Rehabilitation Center of Oakland
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 81 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- High staff turnover (68%)
- High RN turnover (78%)
Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · Worst in SOL HEALTHCARE chain · $30,562 in fines
What this means for your family
This facility is an excellent choice for rehabilitation, with many families praising the physical therapy and the kindness of the nursing staff. However, you should proactively establish a direct way to communicate with your loved's care team, as some family members have historically struggled to reach staff by phone.
Google Reviews
Google Reviews
81 reviews on Google“Families can expect highly compassionate nursing and physical therapy teams that are frequently praised for helping residents regain mobility and providing emotional support. While the facility has seen recent improvements in cleanliness and management, some reviewers have historically struggled with communication gaps and difficulty reaching staff by phone.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical therapy and rehabilitation
- Clean and well-maintained environment
- Friendly and welcoming front desk/reception
Concerns
- Difficulty reaching staff via telephone (mentioned by 3 reviewers)
- Inconsistent communication regarding patient status or visits (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 83 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff and the quality of the physical therapy here; how do you ensure that level of care remains consistent for every resident?
- 2Since we want to stay closely connected to our loved one's progress, what is the best way for family members to get timely updates on patient status or upcoming doctor visits?
- 3If we need to reach someone urgently regarding a care concern, what is the most reliable way to get in touch with the nursing team outside of regular visiting hours?
- 4Could you tell us a bit about the daily dining experience and how much input residents have regarding their meal options?
- 5What kind of social activities or daily programs do you have planned to keep residents engaged and active within the community?
- 6In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate and effective care?
Personalized based on this facility's data
Key Review Excerpts
“The Physical Therapy you recieve here is amazing especially coming from a staff that cares they literally helped me to walk again.”
“The staff there are friendly, kind and, caring towards my mother. Everything about my visit was pleasant. It was also pleasing to she my mom so comfortable and smiling.”
“The staff at Rehab Center of Oakland are truly top-notch. My CNA Kimberly has shown warmhearted care and professionalism that it's reassuring to be a patient here.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant compliance issues with 86 deficiencies across 9 surveys, including complaint-triggered investigations where families reported concerns about resident treatment, abuse prevention, and safety hazards. The most recurring problems involve fire safety systems, dietary services, and medication management. While all documented deficiencies show correction dates, the pattern of repeated issues in core care areas and the fact that eight complaints triggered inspections suggests ongoing operational challenges families should carefully evaluate.
Mar 17, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Sep 3, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Feb 6, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Sep 13, 2024Routine23
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
May 21, 2024Complaint1
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Oct 2, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Federal Penalties
Fine
Feb 6, 2025
$9,110
Fine
Sep 13, 2024
$14,043
Fine
Jul 17, 2023
$7,409
Ownership & Operations
Who Operates This Facility
The Rehabilitation Center of Oakland
for profit
Chain Affiliation
Sol Healthcare
8 facilities nationwide
Chain avg rating: 2.6/5 · Rank 8 of 8 (Worst)
Ownership & Management
Owners
Sol Healthcare LLC
Owner · Organization
Majer, Sol
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
81 reviews from families & visitors
Official Website
Visit oaklandrehabcenter.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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