See every facility — official ratings, family reviews, no referral fees.
Assisted Living

The Plaza at Clover Lake

Families consistently rate this highly — reviewers highlight clean, well-maintained facility. Schedule a visit to confirm the fit.

838 Fair Street, Carmel, NY 10512175 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.8/5

based on 43 Google reviews

5
4
3
2
1

Watch The Plaza at Clover Lake

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

The Plaza at Clover Lake is highly regarded for its clean, welcoming environment and active social calendar, making it a strong candidate for those prioritizing quality of life. Families should be aware that while the staff is generally praised, the admissions and administrative processes can be complex, so it is advisable to clarify financial and intake procedures early in your search.

Google Reviews

Google Reviews

43 reviews on Google
The Plaza at Clover Lake is consistently praised for its clean, well-maintained environment and friendly, attentive staff. Families frequently highlight the facility's beautiful grounds, engaging activities, and the welcoming atmosphere that helps residents feel at home. While the vast majority of feedback is highly positive, some families have noted challenges with administrative processes, such as financial management for residents and occasional friction during the admissions or intake phase.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean10.0Activities9.0MedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Friendly and caring staff
  • Engaging activities and social events
  • Beautiful, scenic grounds

Concerns

  • Administrative and admissions process disorganization (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.32022(8)5.02023(11)4.82024(6)5.02025(14)5.02026(3)

Distribution · 42 analyzed

5
38
4
3
3
0
2
0
1
1

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed how active the social calendar looks; could you walk us through a typical week of activities and how you help new residents get involved?
  • 2We really appreciate how responsive the management team is to feedback online; what is your process for keeping families updated and involved in their loved one's care?
  • 3Given the beautiful grounds here, are there specific ways residents are encouraged to enjoy the outdoor spaces during their daily routine?
  • 4We want to ensure a smooth transition for our family member; could you explain the steps of your admissions process to help us understand what to expect?
  • 5How does your nursing staff coordinate with outside medical providers to ensure seamless care during a health emergency?
  • 6With 175 residents, how do you maintain that personal, caring touch that so many people have highlighted in their experiences here?

Personalized based on this facility's data


Key Review Excerpts

This is such a well maintained community, the residents seem pleasant and happy, not quite sure how to put into words how home-y this place feels compared to other places I toured.

Prospective family member · 2022★★★★★

My mother was a resident for over 2 years the friends she made with other residents as well as the staff definitely contributed to her success . Finding the Plaza was such a gift for my brother and I the care was exceptional

Long-term resident's family · 2024★★★★★

The facility was clean and very well kept. Her semi-private room was very nice and homey and her roommate seems very sweet.

Family member · 2024★★★★★
Source: 43 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

4total
2deficiencies

Key Findings

2 violations from 4 inspections

Nov 17, 2025Complaint
487.7 (d) (1) (x)

Resident services

487.7 (f) (5)

Resident services

Aug 12, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jan 25, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Jun 28, 2023Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Clover Lake Management, LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call