The Paramount at Somers Rehab and Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 366 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (16 vs median 6.0)
Below average in NY · Below recommended RN staffing · Below chain average · $46,079 in fines
What this means for your family
The Paramount at Somers offers a beautiful, modern environment with an excellent rehabilitation program that has helped many patients recover quickly. However, because multiple families have reported serious concerns regarding medication management and staffing levels, we strongly advise you to visit frequently and maintain active, documented communication with the nursing supervisors to ensure your loved one's needs are consistently met.
Google Reviews
Google Reviews
366 reviews on Google“The Paramount at Somers is widely praised for its modern, clean, and hotel-like facility, with many reviewers highlighting the exceptional physical and occupational therapy teams. However, a pattern of serious concerns exists regarding understaffing, medication errors, and poor communication, particularly from family members of long-term residents. While many visitors have positive experiences, families should be aware of these significant discrepancies in care quality reported by some.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Highly effective physical and occupational therapy
- Attentive and professional nursing staff
- Concierge services that assist with family communication
Concerns
- Understaffing leading to slow response times (mentioned by 6 reviewers)
- Medication administration errors (mentioned by 3 reviewers)
- Poor communication and lack of transparency from administration (mentioned by 4 reviewers)
- Unsanitary conditions (smells, insects) (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 204 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a very high response rate to online feedback; what is your internal process for ensuring families stay informed and involved in their loved one's care?
- 2Given that physical and occupational therapy are highlighted as strengths here, how do you integrate those services into a resident's daily routine to ensure they stay active and engaged?
- 3Some families have expressed concerns regarding response times when calling for assistance; what protocols do you have in place to ensure staff can respond promptly to resident needs?
- 4With medication management being a critical part of nursing care, what specific checks and balances do you have in place to ensure accuracy and safety during distribution?
- 5I see the facility is quite large with 300 residents; how do you maintain a clean and sanitary environment throughout the building on a daily basis?
- 6How does your team handle communication during medical emergencies to ensure that family members are notified quickly and kept updated on the situation?
Personalized based on this facility's data
Key Review Excerpts
“The nursing team on Essex and the aides worked like a well oiled machine meeting all my husband's needs every day and in every way.”
“I was transfered there from the hospital on a Saturday night which was fine the night nurse was super sweet and everything. And at the time I couldn't really move. The next day they used the hoyer lift to get me out of bed which I had no problem with getting out of bed to sit in a wheel chair. But they p”
“The staff did not listen to me and put my father on a secure floor, which is there for elderly people with severe dementia. When I stated that he didn’t ha”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant ongoing quality concerns, with 22 complaint-driven deficiencies indicating families have repeatedly reported problems. Most concerning are recent issues in resident rights, care planning, and medication management, including medication errors and inadequate treatment. Several deficiencies from a December 2025 complaint remain uncorrected, suggesting persistent problems with grievance handling and care standards that the facility has not yet addressed.
Dec 11, 2025Complaint6
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Sep 10, 2025Complaint3
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 7, 2024Routine15
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nov 7, 2024Complaint5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 7, 2024Complaint6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Sep 18, 2023Complaint1
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Federal Penalties
Fine
Aug 7, 2024
$46,079
Ownership & Operations
Who Operates This Facility
The Paramount at Somers Rehab and Nursing Center
for profit
Chain Affiliation
Carerite Centers
34 facilities nationwide
Chain avg rating: 3.4/5 · Rank 30 of 34
Ownership & Management
Owners
Einhorn, Sharon
Owner
Friedman, Devorah
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
366 reviews from families & visitors
Official Website
Visit theparamountrehab.com
Medicare data downloads
Original nursing home datasets
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