Loading EveryPlace content…
Reviewer concerns include inadequate medication management and denial of prescribed medicine (mentioned by 2 reviewers) — investigate before committing.
based on 10 Google reviews
Email The Palms at O'neil to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Reviewer feedback for The Palms at O'neil suggests areas to investigate further. Common concerns include: inadequate medication management and denial of prescribed medicine (mentioned by 2 reviewers), unreliable climate control/air conditioning failures (mentioned by 2 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should exercise extreme caution, as recent reviews highlight critical failures in facility maintenance, such as prolonged air conditioning outages, and serious concerns regarding medication management and staffing. While older reviews praise the kind staff and clean environment, recent feedback describes a significant decline in care quality, including reports of inadequate food portions and poor hygiene.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The care at the Palms was horrible.Rude and understaffed.Did not get my medications as prescribed repeatedly was denied my inhaler numerous times.”
“Staff worked very hard to make my mother feel comfortable. The place is clean, even a small private room is a good size. Staff keeps in touch with me on a regular basis.”
“My mother was there for 2 months and loved it. The staff was so thoughtful and kind and very efficient.”
Source: PA State Licensing Agency
Key Findings
Between 2023 and 2026, The Palms at O'Neil underwent 54 inspections, resulting in 22 clean reports and 77 documented violations. Findings included discrepancies in resident medical records, delays in pharmacy communications, and issues regarding medication storage and staff background check documentation.
The medication administration record did not include the initials of the staff person who administered medication at 8:00 am.
Multiple instances occurred where prescribed medications were not administered because the medication was not available in the home.
The home failed to report an incident to the Department within 24 hours regarding a resident reporting a large amount of missing cash from their bedroom.
Staff failed to follow narcotic count procedures, resulting in several instances where medication counts did not match the MAR audits.
The resident's designated person was not immediately notified of the allegation of verbal abuse.
An allegation of verbal abuse was not reported to the local Area Agency on Aging until several hours after the incident was reported to staff.
No deficiencies are reported in this inspection record.
Only one staff person trained in first aid and CPR was present in the home during a period when 63 residents were present.
Two staff members did not receive required annual training in fire safety from a qualified expert.
A direct care staff person completed only 10 of the required 12 hours of annual training for the 2024 training year.
The most recent inspection summaries were not posted in a conspicuous and public place within the home.
No deficiencies are reported in this inspection record.
A prescribed transdermal patch for Resident #1 was not present in the home or available for administration at the time of inspection.
No paper towels, mechanical hand dryer, or other sanitary means of hand-drying were present at the 1st floor common bathroom sink.
No soap or soap dispenser was present at the 1st floor common bathroom sink, and no soap was present in the shower room sink dispenser.
No deficiencies are reported in this inspection record.
The Palms at O'neil INC
for profit
Contact this facility directly and verify the details that matter most to your family.
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
These are the 6 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.
Ebony's Personal Care
< 1 miAssisted Living · Mckeesport, PA
Sterling Home
1.1 miAssisted Living · Mckeesport, PA
Upmc Western Behavioral Health at Mon Yough
1.8 miAssisted Living · Mckeesport, PA
Upmc Western Behavioral Health at Mon Yough
1.8 miAssisted Living · White Oak, PA
Riverside Health & Rehab Center
1.9 miNursing Home · Mckeesport, PA
John J Kane Regional Center-Mc
1.9 miNursing Home · Mckeesport, PA