See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Riverside Health & Rehab Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

100 8th Street, Mckeesport, PA 15132119 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 38 Google reviews

5
4
3
2
1
Riverside Health & Rehab Center Nursing Home in Mckeesport, PA — Street View
Street View

Watch Riverside Health & Rehab Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (26 vs median 8.0)
  • High staff turnover (63%)
  • High RN turnover (77%)

Bottom 25% in PA · Below recommended RN staffing · Worst in SABER HEALTHCARE GROUP chain · $35,138 in fines

Source: Medicare data

What this means for your family

While the physical therapy team at Riverside is highly regarded, the facility has faced serious, recurring allegations regarding resident safety, property theft, and unprofessional staff conduct. If you choose this facility, ensure you have a plan for frequent, unannounced visits to monitor your loved one's care and personal belongings, as communication after hours appears to be a significant weakness.

Google Reviews

Google Reviews

38 reviews on Google
Riverside Health & Rehab Center receives highly polarized feedback, with some families praising the physical therapy department and specific staff members for their dedication. However, there are serious and recurring allegations regarding resident neglect, theft of personal property, unprofessional staff behavior, and poor communication during off-hours.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean3.0ActivitiesN/AMeds2.0Memory5.0Comms4.0Value2.0

Strengths

  • Effective physical and occupational therapy
  • Dedicated individual nursing staff
  • On-site dialysis center
  • Responsive social work and admissions support

Concerns

  • Allegations of theft of resident personal property (mentioned by 2 reviewers)
  • Unprofessional staff behavior and discussing residents in hallways (mentioned by 3 reviewers)
  • Poor communication and difficulty reaching staff after hours (mentioned by 2 reviewers)
  • Reports of neglect and harsh treatment of residents (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'17(1)'19(2)'21(3)'23(2)'25(9)'26(7)

Distribution · 41 analyzed

5
18
4
3
3
4
2
3
1
13

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the facility's on-site dialysis center, how do you coordinate care between the dialysis team and the nursing staff to ensure seamless medication management?
  • 2What specific protocols do you have in place to ensure the security of residents' personal belongings and valuables in their rooms?
  • 3How do you foster a professional environment among staff to ensure that private resident information is always handled with discretion and respect?
  • 4With the current CMS health inspection ratings, what specific steps is the leadership team taking to improve clinical oversight and overall facility cleanliness?
  • 5How can families expect to receive updates or reach a staff member if they have urgent questions or concerns during evening or weekend hours?
  • 6What measures are in place to ensure that all residents receive compassionate, attentive care and that staff are held to the highest standards of professional conduct?

Personalized based on this facility's data


Key Review Excerpts

The staff is very professional and polite physical therapy personnel are absolutely amazing the nurses and caretakers are absolutely amazing and my dad's caseworker is absolutely amazing and wonderful and kind explains everything that is going on she is excellent at her Job

Family member of rehab patient · 2026★★★★★

My mother was there for a short stay. Do not put your loved one there! The cleaning and janitorial staff always have something to say about the residents and discuss them openly in the hallways. Many, many COVER UPS for what could be covert ABUSE and NEGLECT.

Family member of short-term resident · 2024☆☆☆☆

My father has rehab in this facility and I was very satisfied. Nurse Lacey CULP went above and beyond to make sure he was helped and in communicating with me everything I needed to know in terms I understood.

Family member of rehab patient · 2025★★★★★
Source: 38 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.74hrs
99%
Registered nurses for medical care
Total Nursing
3.57hrs
87%
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
75%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

4

measures

Worse Than Avg

11

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility27.0%
Worse than Avg
Here
27.0%
US
93.4%
PA
87.1%
Allegheny
89.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.3%
Worse than Avg
Here
26.3%
US
14.4%
PA
17.5%
Allegheny
16.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility84.8%
Worse than Avg
Here
84.8%
US
95.5%
PA
93.5%
Allegheny
92.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.7%
Worse than Avg
Here
23.7%
US
15.3%
PA
18.4%
Allegheny
17.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility13.3%
Worse than Avg
Here
13.3%
US
12.1%
PA
8.3%
Allegheny
7.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.7%
Mixed vs Avgs
Here
15.7%
US
19.5%
PA
19.9%
Allegheny
15.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility11.1%
Worse than Avg
Here
11.1%
US
81.8%
PA
69.2%
Allegheny
71.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility29.4%
Worse than Avg
Here
29.4%
US
79.8%
PA
68.7%
Allegheny
67.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.8%
Worse than Avg
Here
2.8%
US
1.6%
PA
1.4%
Allegheny
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

26deficiencies
2penalties
Well above state avg (10.1)
22 complaint-triggered
$35,138 in fines

This facility has significant ongoing problems with 84 deficiencies across 12 surveys, including 22 complaint-triggered issues where families reported serious concerns. The most persistent problems involve fire safety violations, resident care planning failures, and medication management errors. While all deficiencies show correction dates, the recurring nature of fire safety and care planning violations across multiple surveys suggests systemic issues that families should carefully investigate before considering this facility.

Jan 8, 2026Routine
26
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0868Potential for harm · PatternCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0945Potential for harm · PatternCorrected

Infection Control Deficiencies

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

0131Potential for harm · PatternCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0100Minimal · WidespreadCorrected

Construction Deficiencies

Meet other general requirements.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0628Minimal · PatternCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0942Minimal · PatternCorrected

Resident Rights Deficiencies

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

0944Minimal · PatternCorrected

Administration Deficiencies

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

0946Minimal · PatternCorrected

Administration Deficiencies

Provide training in compliance and ethics.

0949Minimal · PatternCorrected

Administration Deficiencies

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Jan 8, 2026Complaint
2
0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

Nov 19, 2025Complaint
1
0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Sep 9, 2025Complaint
2
0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Jul 9, 2025Complaint
5
0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Jun 10, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Federal Penalties

Fine

Jan 13, 2025

$29,845

Fine

Aug 21, 2023

$5,293

Ownership & Operations

Who Operates This Facility

Owner / Operator

Riverside Health & Rehab Center

Organization Type

for profit

Chain Affiliation

Chain Name

Saber Healthcare Group

Chain Size

127 facilities nationwide

Chain avg rating: 3.0/5 · Rank 121 of 125 (Worst)

Ownership & Management

Key personnel

Volpe, BenjaminOfficer / DirectorWeisberg, WilliamOfficer / DirectorNicoluzakis, GregoryOfficer / DirectorVolpe, BenjaminOfficer / DirectorWeisberg, WilliamOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call