The Meadows on University
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 57 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (10 vs median 4.0)
- High staff turnover (51%)
- High RN turnover (75%)
Below average in ND · Meets national RN staffing standard · $41,041 in fines
What this means for your family
While the facility offers strong physical therapy and engaging activities, the reports of severe neglect and communication failures are deeply concerning. If you choose this facility, ensure you have a plan for frequent, unscheduled visits—especially on weekends—to monitor your loved one's care and responsiveness.
Google Reviews
Google Reviews
57 reviews on Google“The Meadows on University receives polarized feedback, with some families praising the physical therapy team and friendly staff, while others report critical failures in basic care and communication. Several reviewers highlight significant inconsistencies in service quality, specifically noting that care levels appear to drop significantly on weekends compared to weekdays. Potential families should be aware of serious concerns regarding understaffing and responsiveness to resident needs.”
Quality Themes
Tap a score for detailsStrengths
- Professional and kind physical therapy staff
- Engaging activities and social events
- Friendly administrative staff
- Clean facility environment
Concerns
- Severe understaffing leading to delayed assistance with toileting and hygiene (mentioned by 3 reviewers)
- Poor communication with families during medical emergencies (mentioned by 2 reviewers)
- Inconsistent quality of care between weekdays and weekends (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 59 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that some families have noted challenges with response times for daily assistance, what is your current protocol for ensuring residents receive timely help with toileting and hygiene?
- 2I noticed the facility has a 2/5 staffing rating; how do you manage staffing levels to ensure consistent quality of care between the weekdays and the weekends?
- 3What is your formal process for keeping families updated when a resident experiences a medical emergency or a sudden change in health status?
- 4I appreciate that you engage with some online feedback; how do you use input from families to improve your communication and medication management processes?
- 5The physical therapy and activities programs seem to be a real highlight here—could you tell me more about how you encourage residents to participate in these social events?
- 6With the recent focus on improving health inspection outcomes, what specific steps is your leadership team taking to address the current deficiencies?
Personalized based on this facility's data
Key Review Excerpts
“My dad was there six hours and I had to go back and get him out of there. He waited for two hours to have someone get him to the bathroom. He was not given any of his meds and he was left off his oxygen.”
“Within 2 days of staying here he was found unresponsive and was taken to the hospital in the middle of the night and this facility NEVER told our family.”
“Everyone was very friendly, so different from when I come on weekends.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed numerous complaints against this facility, triggering 16 of the 29 total deficiencies found across recent inspections. The most recurring problems involve infection control, care planning and assessments, medication management, and basic daily care assistance. While all issues have correction dates from the facility, the pattern of repeated complaints about fundamental care quality suggests families should carefully evaluate whether this facility can meet their loved one's needs.
Dec 30, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Dec 4, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 9, 2025Complaint8
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 9, 2025Routine1
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jan 13, 2025Complaint4
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 8, 2024Routine6
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Federal Penalties
Fine
Apr 9, 2025
$41,041
Ownership & Operations
Who Operates This Facility
The Meadows on University
for profit
Chain Affiliation
Eduro Healthcare
35 facilities nationwide
Chain avg rating: 2.4/5 · Rank 18 of 36
Ownership & Management
Owners
Ramos, Brian
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit themeadowshc.com
Medicare data downloads
Original nursing home datasets
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