Nursing HomeMedicaid Medicare 5-star

Bethany on University

Strong Medicare quality ratings; public reviewers often praise warm, attentive nursing and therapy staff. Still worth an in-person visit.

201 S University Dr, Jefferson · Fargo, ND 58103|172 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.7/5

based on 215 Google reviews

(701) 239-3000 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Staff turnover reported at 52%

No Medicare penalties on record · 3 findings in latest survey

Source: Medicare data

What this means for your family

Bethany on University has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, attentive nursing and therapy staff and high-quality, varied food options. Review the component ratings and current source records before deciding.

Google Reviews

219 public Google reviews available

Bethany on University is widely praised for its exceptional rehabilitation services, friendly and attentive staff, and high-quality food. Many families and patients highlight the welcoming environment, specifically noting the positive impact of the facility's therapy dog, Walter. However, a minority of reviewers have raised serious concerns regarding communication lapses, occasional unprofessionalism, and perceived neglect in specific departments like memory care.

Quality Themes

Tap a score for details

Strengths

Warm, attentive nursing and therapy staff
High-quality, varied food options
Clean and well-maintained facility
Effective physical and occupational therapy programs
Welcoming atmosphere with therapy dog visits

Concerns

Understaffing and slow response times to call lights (mentioned by 4 reviewers)
Poor communication between departments and with families (mentioned by 3 reviewers)
Concerns regarding quality of care in the memory care unit (mentioned by 2 reviewers)
Perceived pressure to discharge patients prematurely (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 219 analyzed

199

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1It is wonderful to see how much the management engages with the community through your review responses; how do you typically keep families updated on a loved one's daily progress?
2We've heard such lovely things about the therapy dog visits and the food variety; what are some of the favorite social activities or group outings the residents enjoy here?
3With such a high staffing rating from CMS, how do you ensure that call lights are answered promptly during the busier evening or night shifts?
4Could you tell us more about the specific care protocols and environment provided within your memory care unit?
5How does the nursing team coordinate with the therapy department to ensure a seamless transition for residents working on their physical or occupational goals?
6In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating with outside physicians?

Personalized based on this facility's data

Key Review Excerpts

“The nursing staff is very kind Tasha Vanna Taylor Myeisha Vivian and so many more are really great to receive care from. Sydney gets you involved with daily activities like Bingo Movies & planting flowers.”

Rehab patient · 2025★★★★★

“There was not a single episode of her pushing a call button and then having to wait a long time before someone would come to her room. When she was discharged, a number of staff came to her room to give her a hug and wish her well.”

Long-term resident's family · 2025★★★★★

“If there was anything that could make them even better it would be to communicate between departments. Information sometimes doesn't get to the person who needs to know.”

Family member · 2024★★★★★

Source: 219 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.09hrs

Registered nurses for medical care

Total Nursing

5.40hrs

All nurses + aides combined

Staff Turnover

52%

Lower is better (< 30% = good)

RN Turnover

43%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility40.1%

Worse than Avg

Here

40.1%

19.5%

17.4%

Cass

16.7%

Residents with depression symptoms

↓ Lower is better

This Facility1.4%

Better than Avg

Here

1.4%

12.8%

4.4%

Cass

2.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents needing more daily help over time

↓ Lower is better

This Facility9.4%

Better than Avg

Here

9.4%

13.9%

19.8%

Cass

17.9%

Residents whose walking got worse

↓ Lower is better

This Facility12.5%

Better than Avg

Here

12.5%

14.1%

17.6%

Cass

21.7%

Residents on antipsychotic medication

↓ Lower is better

This Facility15.2%

Mixed vs Avgs

Here

15.2%

15.4%

22.7%

Cass

13.4%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility25.4%

Mixed vs Avgs

Here

25.4%

19.0%

24.9%

Cass

26.2%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility96.9%

Better than Avg

Here

96.9%

79.8%

88.3%

Cass

93.3%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.3%

Better than Avg

Here

98.3%

82.0%

92.3%

Cass

88.5%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.6%

Mixed vs Avgs

Here

1.6%

1.5%

Cass

2.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

10findings in history

Latest survey: 3 · near ND avg (5.4)

5 complaint-triggered findings

Bethany on University has received family complaints triggering inspections for medication management, infection control, and care quality issues. The facility shows recurring problems with medication errors (cited three times across different years) and resident rights violations, though all deficiencies have correction dates. With 8 total deficiencies across recent surveys and multiple complaint-triggered investigations, families should carefully evaluate current conditions during visits.

Feb 12, 2026Complaint2 findings

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Feb 12, 2026Routine1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 4, 2025Complaint1 finding

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jan 29, 2025Complaint1 finding

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Oct 24, 2024Complaint1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 26, 2023Routine4 findings

0563Actual harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bethany on University

Organization Type

nonprofit

Ownership & Management

Key personnel

Bell Bank Arrowhead Office5% or Greater Mortgage InterestAnderson, CherylOfficer / DirectorBrantner-Adams, JerilynnOfficer / DirectorDavidson, BruceOfficer / DirectorHertsgaard, JohnOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(701) 239-3000

bethanynd.org

201 S University Dr

Fargo, ND 58103

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

215 reviews from families & visitors

Official Website

Visit bethanynd.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.