The Laurels in Stone Oak
Families consistently rate this highly — reviewers highlight engaging and creative resident activities. Schedule a visit to confirm the fit.
based on 41 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a vibrant, activity-filled environment with highly compassionate caregivers. However, if your loved one requires frequent assistance during the late-night hours, you should specifically inquire about the staffing levels and response protocols for the evening shift.
Google Reviews
Google Reviews
41 reviews on Google“The Laurels in Stone Oak is highly regarded by many families for its engaging activities, beautiful outdoor spaces, and a staff that treats residents like family. While many reviewers praise the memory care and the warmth of the community, there are significant concerns regarding high staff turnover and slow response times during evening and night shifts.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and creative resident activities
- Beautifully maintained outdoor spaces
- Compassionate and attentive caregiving
- Clean and home-like environment
Concerns
- Slow response times during evening and night shifts (mentioned by 2 reviewers)
- High staff turnover and understaffing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 69 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the creative activities here; could you tell us more about what a typical week of resident engagement looks like?
- 2The outdoor spaces look so beautiful; how often are residents encouraged to spend time in the gardens?
- 3Since we are looking for a very attentive environment, how do you ensure care remains consistent and responsive during the evening and overnight hours?
- 4How does the care team manage staffing levels during busy shifts to ensure everyone gets the attention they need?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting help to a resident?
- 6We noticed the facility feels very clean and home-like; what are your daily routines for maintaining that environment for the residents?
Personalized based on this facility's data
Key Review Excerpts
“The care and compassion shown by the staff is outstanding, and the fun, engaging activities bring so much joy and meaning to the residents’ days.”
“The beautiful facility is clean and attractive, the dining room offers an extensive tasty menu and the housekeeping and laundry service are outstanding.”
“The Haven took care of my Mother with the best care possible. I thank God for the current & former staff and Mr. Ken for loving and taking care of her.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in October 2022 showed no reported health code violations. However, a significant inspection in December 2019 identified several Life Safety Code deficiencies regarding fire safety systems, lighting, and grounds maintenance, all of which were documented as corrected by early 2020.
Oct 26, 2022RoutineCleanReport
No deficiencies found during this inspection.
Dec 18, 2019Routine
Life Safety Code (8 violations)
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the outside areas, grounds, adjacent buildings, and all site features were maintained free of fire or health hazards; and/or failed to ensure that water would drain away from the facility to prevent standing water near the building.
Ownership & Operations
Who Operates This Facility
Snh Longhorn Tenant LLC
for profit
AMERICAN TRUST SENIOR CARE, LLC
DODIE MARTINEZ
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit thehavenandlaurelsstoneoak.seniorlivingnearme.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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