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Nursing HomeMedicaid Investigative

The Kings Daughters and Sons

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3568 Appling Road, Appling Lake · Bartlett, TN 38133108 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 41 Google reviews

5
4
3
2
1
The Kings Daughters and Sons Nursing Home in Bartlett, TN — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (8 vs median 5.0)

Below average in TN · Below recommended RN staffing · Above recommended total nurse staffing · $13,498 in fines

Source: Medicare data

What this means for your family

While the facility is praised for its cleanliness and long-term care, the recent reports of medical neglect and poor communication during rehabilitation are concerning. If you choose this facility, ensure you have a plan for frequent, in-person visits to monitor your loved one's care, especially during evening and weekend hours.

Google Reviews

Google Reviews

41 reviews on Google
The King's Daughters and Sons receives highly polarized feedback, with many families praising the compassionate, attentive nursing staff and clean environment for long-term care. However, significant concerns have been raised regarding communication barriers, poor responsiveness during evening shifts, and serious allegations of neglect and inadequate medical oversight during rehabilitation stays.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean9.0ActivitiesN/AMeds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Strong support for long-term residents
  • Professional and kind environment

Concerns

  • Poor communication and difficulty reaching staff by phone (mentioned by 2 reviewers)
  • Neglect or inadequate medical oversight during rehabilitation (mentioned by 3 reviewers)
  • Rudeness and lack of professionalism from evening/night shift staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'11(1)'15(1)'17(13)'19(3)'24(2)'26(2)

Distribution · 43 analyzed

5
27
4
6
3
2
2
1
1
7

How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1It's wonderful to see how clean and well-maintained the facility looks; what are your daily routines for keeping the resident areas so tidy?
  • 2We've heard great things about the compassion of your nursing staff, so could you tell us how the team handles communication with families regarding a resident's daily care?
  • 3How does the nursing team manage medication schedules and ensure everything is double-checked for accuracy?
  • 4What is the process for coordinating medical oversight and care transitions, especially during rehabilitation or when a resident's needs change?
  • 5Can you tell us about the different social activities or group outings available to help residents stay engaged with one another?
  • 6How is the facility staffed during the evening and overnight shifts to ensure the same level of professional care provided during the day?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff is truly the best around—compassionate, attentive, and incredibly patient. They responded quickly whenever the call button was pressed and consistently went above and beyond to make sure Pepaw was comfortable and cared for.

Rehab patient's family · 2025★★★★★

The evening nurse on my moms wing is downright rude and defensive as are many of the evening staff. The woman at the reception this evening didn’t answer for half an hour then accus

Long-term resident's family · 2019★★☆☆☆

The care my mother received during an extremely difficult time was first class. My mother was there on two different occasions and the staff kept us up to date on her condition and listened to our feedback.

Long-term resident's family · 2023★★★★★
Source: 41 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.59hrs
79%
Registered nurses for medical care
Total Nursing
5.16hrs
OK
All nurses + aides combined
Staff Turnover
50%
Lower is better (< 30% = good)
RN Turnover
11%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

15

measures

Worse Than Avg

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.8%
Better than Avg
Here
14.8%
US
19.5%
TN
31.9%
Shelby
22.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
19.4%
TN
20.1%
Shelby
17.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
12.1%
TN
12.9%
Shelby
13.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility96.8%
Better than Avg
Here
96.8%
US
93.4%
TN
89.5%
Shelby
85.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
15.4%
TN
16.9%
Shelby
14.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility12.5%
Better than Avg
Here
12.5%
US
15.3%
TN
18.5%
Shelby
16.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility89.7%
Better than Avg
Here
89.7%
US
79.7%
TN
79.8%
Shelby
67.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.8%
Better than Avg
Here
92.8%
US
81.8%
TN
79.4%
Shelby
71.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.9%
Worse than Avg
Here
2.9%
US
1.6%
TN
1.6%
Shelby
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
2penalties
Well above state avg (5.9)
3 complaint-triggered
$13,498 in fines

The Kings Daughters and Sons had families file complaints that triggered deficiencies related to abuse and neglect reporting in 2023, raising serious concerns about safety oversight. The facility shows recurring issues across safety systems, care planning, and medication management, with 10 deficiencies identified in 2023 alone compared to 3 in 2019. While all deficiencies have correction dates, the recent spike in problems and complaint-triggered violations warrant careful consideration.

Mar 17, 2026Complaint
1
0835Potential for harm · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Oct 5, 2023Routine
8
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Oct 5, 2023Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Nov 6, 2019Routine
3
0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Federal Penalties

Fine

Oct 5, 2023

$3,728

Fine

Oct 5, 2023

$9,770

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Kings Daughters and Sons

Organization Type

nonprofit

Ownership & Management

Key personnel

Arrison, RonaldW-2 Managing EmployeeWiles, NicholeW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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