The Kings Daughters and Sons
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 41 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (8 vs median 5.0)
Below average in TN · Below recommended RN staffing · Above recommended total nurse staffing · $13,498 in fines
What this means for your family
While the facility is praised for its cleanliness and long-term care, the recent reports of medical neglect and poor communication during rehabilitation are concerning. If you choose this facility, ensure you have a plan for frequent, in-person visits to monitor your loved one's care, especially during evening and weekend hours.
Google Reviews
Google Reviews
41 reviews on Google“The King's Daughters and Sons receives highly polarized feedback, with many families praising the compassionate, attentive nursing staff and clean environment for long-term care. However, significant concerns have been raised regarding communication barriers, poor responsiveness during evening shifts, and serious allegations of neglect and inadequate medical oversight during rehabilitation stays.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong support for long-term residents
- Professional and kind environment
Concerns
- Poor communication and difficulty reaching staff by phone (mentioned by 2 reviewers)
- Neglect or inadequate medical oversight during rehabilitation (mentioned by 3 reviewers)
- Rudeness and lack of professionalism from evening/night shift staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It's wonderful to see how clean and well-maintained the facility looks; what are your daily routines for keeping the resident areas so tidy?
- 2We've heard great things about the compassion of your nursing staff, so could you tell us how the team handles communication with families regarding a resident's daily care?
- 3How does the nursing team manage medication schedules and ensure everything is double-checked for accuracy?
- 4What is the process for coordinating medical oversight and care transitions, especially during rehabilitation or when a resident's needs change?
- 5Can you tell us about the different social activities or group outings available to help residents stay engaged with one another?
- 6How is the facility staffed during the evening and overnight shifts to ensure the same level of professional care provided during the day?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff is truly the best around—compassionate, attentive, and incredibly patient. They responded quickly whenever the call button was pressed and consistently went above and beyond to make sure Pepaw was comfortable and cared for.”
“The evening nurse on my moms wing is downright rude and defensive as are many of the evening staff. The woman at the reception this evening didn’t answer for half an hour then accus”
“The care my mother received during an extremely difficult time was first class. My mother was there on two different occasions and the staff kept us up to date on her condition and listened to our feedback.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Kings Daughters and Sons had families file complaints that triggered deficiencies related to abuse and neglect reporting in 2023, raising serious concerns about safety oversight. The facility shows recurring issues across safety systems, care planning, and medication management, with 10 deficiencies identified in 2023 alone compared to 3 in 2019. While all deficiencies have correction dates, the recent spike in problems and complaint-triggered violations warrant careful consideration.
Mar 17, 2026Complaint1
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Oct 5, 2023Routine8
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Oct 5, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nov 6, 2019Routine3
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Fine
Oct 5, 2023
$3,728
Fine
Oct 5, 2023
$9,770
Ownership & Operations
Who Operates This Facility
The Kings Daughters and Sons
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit kdsbartlett.com
Medicare data downloads
Original nursing home datasets
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