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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 208 Google reviews
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This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 61% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 7 findings, above the TN average of 5.9. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Rainbow Rehab and Healthcare receives a high volume of positive reviews praising its clean facility, friendly staff, and effective rehabilitation services. However, a recurring pattern of serious complaints regarding neglect, poor communication, and hygiene issues—specifically reports of bedsores, urine odors, and unresponsiveness to call lights—suggests significant inconsistency in care quality.
Quality Themes
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Concerns
Rating Trends
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Distribution · 208 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff does not reposition patients regularly, which directly leads to severe and completely preventable bed sores. The care is inadequate, the communication is poor, and families are left in the dark.”
“I was hospitalized for an extended amount of time and needed rehabilitation afterwards. I was admitted to Rainbow Rehabilitation and Healthcare for strengthening and endurance. I was welcomed from the moment I entered the facility.”
“The facility is old, but don't be concerned. The staff is kind, concerned, And knowledgeable. They helped my husband gain his Strength.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
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2
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Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Rainbow Rehab shows a mixed pattern with recurring fire safety issues appearing across multiple surveys from 2018-2022, particularly problems with sprinkler systems and smoke barriers. The facility also had deficiencies in 2022 involving resident care assistance, dietary accommodations, and infection control. All violations were corrected according to federal records, but the repeated fire safety problems over several years suggest potential ongoing maintenance challenges that families should discuss during facility visits.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Rainbow Rehab and Healthcare
for profit
Prestige Administrative Services
9 facilities nationwide
Chain avg rating: 2.2/5 · Rank 6 of 9
Owners
B&y Healthcare S CORP
Owner · Organization
Cody Healthcare S CORP
Owner · Organization
B&y Trust
Owner (parent company) · Organization
Craig Flashner 2007 Trust
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
208 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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