The Horizon Senior Living V
Families consistently rate this highly — reviewers highlight warm, home-like environment. Schedule a visit to confirm the fit.
based on 38 Google reviews
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What this means for your family
While many families have had positive long-term experiences, the recent reports of neglect and understaffing are concerning. When touring, we strongly recommend visiting during off-hours or weekends to observe staffing levels and ensure your loved one's hygiene needs are consistently met.
Google Reviews
Google Reviews
38 reviews on Google“The Horizon Senior Living V receives high praise for its home-like atmosphere, friendly staff, and engaging activities. However, a recent critical review highlights significant concerns regarding weekend staffing levels and the quality of personal care for residents with dementia. While many families report positive experiences, the discrepancy between long-term satisfaction and recent reports of neglect warrants careful investigation.”
Quality Themes
Tap a score for detailsStrengths
- Warm, home-like environment
- Friendly and compassionate staff
- Engaging daily activities
- Secure facility for memory care
Concerns
- Understaffing, particularly on weekends and evenings (mentioned by 2 reviewers)
- Inconsistent quality of personal care and hygiene (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your focus on a warm, home-like environment for only 20 residents, how do you ensure that personal care and hygiene routines remain consistent for every individual throughout the week?
- 2I noticed your team is highly praised for being compassionate; how do you maintain that level of engagement and support during evening and weekend shifts?
- 3Since you offer specialized memory care, what specific daily activities are planned to keep residents engaged and feeling at home?
- 4How does your staff handle medical emergencies or urgent health needs during the times when the facility is less populated, such as on weekends?
- 5Given the intimate size of The Horizon Senior Living V, how do you balance the cost of care with the need to maintain consistent staffing levels at all times?
- 6How do you keep families updated on their loved one's daily well-being and any changes in their personal care needs?
Personalized based on this facility's data
Key Review Excerpts
“My mother has lived in this facility for several years and was diagnosed with Lewy Body Dementia in 2021. Until recently, we’ve been very happy with her care.”
“Home like environment: *clean, organized *healthy menu & dessert w/ dinner *caring, hard working employees *daily activities *positive & interactive”
“I just put my dad in here and they have been awesome with him. My dad is not a people person and when he moved in there he warmed right up. Staff are cool and nice even manager is nice.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had two substantiated rule violations: one involving a resident being shoved by staff and another involving a carpet hazard that led to a resident's fall. While the carpet issue was addressed, the facility was recommended for a provisional license following the investigation into resident mistreatment.
Sep 25, 2025Complaint
Resident A was moved/shoved out of the way by a staff member, failing to ensure resident protection and safety.
Aug 29, 2025RoutineCleanReport
No deficiencies found during this inspection.
Jul 17, 2025Complaint
The floor was not kept in good repair; a wrinkle in the carpet in Resident A's bedroom caused a fall and subsequent hospitalization.
Mar 5, 2025OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Baruch Sls, INC.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit horizonseniorlivinggladwin.org
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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