The Hillside Senior Living Community

A staff member used a boxing stance to redirect a resident and subsequently threatened the resident with physical aggression.

A staff member shouted at a resident and physically guided them away from a hallway area, failing to treat the resident with dignity and respect.

A resident's written cognitive preadmission screening was missing completed Part III or Part IV.

The resident's support plan failed to address behaviors of aggression or agitation towards staff and other residents.

A resident interfered with another resident's care by pushing their walker too fast, and a separate incident involved residents pushing each other in a lounge area.

The home failed to update the Resident Assessment Summary Process (RASP) to reflect a developing romantic relationship between two residents and did not outline staff responsibilities for monitoring consent and intervention.

The home's boiler certificate had expired on 6/28/21, and no updated inspection certificate could be provided.

A direct care staff person was providing unsupervised direct care to residents before completing the required Direct Care competency course.

A staff member did not receive required annual training topics including Medication Self-Administration, RASP/DME needs, and Infection control for 2023.