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Public Google reviewers rate this highly and often mention warm and welcoming atmosphere. Schedule a visit to confirm the fit.
based on 37 Google reviews
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Public Google reviewers rate The Heritage of Meyerland highly. Reviewers highlight: warm and welcoming atmosphere, attentive and compassionate nursing staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its warm, homey atmosphere and a dedicated team of leadership and maintenance staff. However, there are serious, documented allegations regarding medication errors, neglect, and inadequate staffing levels during weekend shifts.
Quality Themes
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Distribution · 42 analyzed
The owner provides highly personalized and warm responses to positive reviews, often mentioning specific residents or staff members. For negative reviews, the owner alternates between professional requests for more information and defensive rebuttals that cite investigations or management changes.
Personalized based on this facility's data
Key Review Excerpts
“My mom has been here for 3 years and we are so blessed to be a part of the Heritage family!! The staff are so loving and caring to residents and families. The facility is always clean and the food is terrific!”
“They have not been giving my grandmother all of her medication and what they do give her its HOURS after it was due. We had a camera set up in her room and they left her all evening and part of the morning in the bed left unattended and laying in a dirty soiled diaper and day clothes.”
“The Executive Director is also a nurse...which is a huge selling point for me!”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection records show several Life Safety Code violations identified in March 2021, primarily related to fire safety, emergency preparedness, and equipment maintenance. All identified violations from that period were documented as corrected by April 2021, and there are currently no active enforcement actions listed for this facility.
Life Safety Code (9 violations)
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to ensure that locking devices on exit doors complied with Special Locking Arrangements in the Life Safety Code.
4710 Belfort Street, LLC
for profit
SURPASS SENIOR LIVING, LLC
JUSTIN COX
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Google Reviews
37 reviews from families & visitors
Official Website
Visit theheritagemeyerland.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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