The Heritage of Meyerland
Families consistently rate this highly — reviewers highlight warm and welcoming atmosphere. Schedule a visit to confirm the fit.
based on 37 Google reviews
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What this means for your family
This facility offers a very comforting, home-like environment with a maintenance team that keeps the building excellent. However, families must exercise extreme caution and perform unannounced visits, as multiple reviewers have reported critical failures in medication management and resident supervision.
Google Reviews
Google Reviews
37 reviews on GoogleFamilies often praise the facility for its warm, homey atmosphere and a dedicated team of leadership and maintenance staff. However, there are serious, documented allegations regarding medication errors, neglect, and inadequate staffing levels during weekend shifts.
Quality Themes
Tap a score for detailsStrengths
- Warm and welcoming atmosphere
- Attentive and compassionate nursing staff
- Clean and well-maintained facility
- Engaging daily activities and programs
Concerns
- Medication administration errors and delays
- Inadequate staffing and resident neglect (mentioned by 2 reviewers)
- Lack of communication regarding medical or COVID-19 issues
Rating Trends
Tap a year to see what changed
Distribution · 42 analyzed
How They Respond to Reviews
The owner provides highly personalized and warm responses to positive reviews, often mentioning specific residents or staff members. For negative reviews, the owner alternates between professional requests for more information and defensive rebuttals that cite investigations or management changes.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to families online; how do you typically keep families updated on any changes to a resident's health or facility protocols?
- 2What specific steps does your nursing team take to ensure medication is administered accurately and on a strict schedule?
- 3We love the idea of the engaging daily programs mentioned by others; could you walk us through a typical afternoon of activities for the residents?
- 4With your specialized memory care certification, how do you tailor daily routines to meet the unique needs of residents with cognitive decline?
- 5How does your team manage staffing during overnight hours or weekends to ensure every resident receives attentive care?
- 6The facility looks incredibly clean and well-maintained; what is your routine for ensuring the common areas stay comfortable for everyone?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been here for 3 years and we are so blessed to be a part of the Heritage family!! The staff are so loving and caring to residents and families. The facility is always clean and the food is terrific!”
“They have not been giving my grandmother all of her medication and what they do give her its HOURS after it was due. We had a camera set up in her room and they left her all evening and part of the morning in the bed left unattended and laying in a dirty soiled diaper and day clothes.”
“The Executive Director is also a nurse...which is a huge selling point for me!”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection records show several Life Safety Code violations identified in March 2021, primarily related to fire safety, emergency preparedness, and equipment maintenance. All identified violations from that period were documented as corrected by April 2021, and there are currently no active enforcement actions listed for this facility.
Mar 9, 2021Routine
Life Safety Code (9 violations)
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to ensure that locking devices on exit doors complied with Special Locking Arrangements in the Life Safety Code.
Ownership & Operations
Who Operates This Facility
4710 Belfort Street, LLC
for profit
SURPASS SENIOR LIVING, LLC
JUSTIN COX
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit theheritagemeyerland.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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