Bayou Manor
Strong Medicare quality ratings; families often praise exceptional maintenance and repair staff. Still worth an in-person visit.
based on 100 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize high-quality maintenance, beautiful grounds, and a compassionate nursing staff. However, families should prepare for significant costs once insurance coverage ends and should proactively monitor administrative communication to ensure all needs are being met.
Google Reviews
Google Reviews
100 reviews on Google“Bayou Manor is highly regarded for its exceptional maintenance team and the caring nature of its nursing and memory care staff. While many families praise the high quality of care and beautiful grounds, some reviewers have raised concerns regarding administrative responsiveness and the high cost of long-term stays.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional maintenance and repair staff
- Compassionate memory care and nursing teams
- Beautifully maintained and clean facilities
- High-quality dining and food service
Concerns
- Administrative responsiveness and communication (mentioned by 3 reviewers)
- High cost of care once insurance coverage ends (mentioned by 2 reviewers)
- Inconsistent attitude/rudeness from some CNA staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 95 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently use the reviewer's name and specifically highlight staff members like Vernon. While they address negative reviews, they tend to use a defensive tone by citing their long tenure to dispute the reviewer's claims.
Questions for Your Tour
- 1Since the facility is so beautifully maintained, what kind of daily activities or social outings do you organize to keep residents engaged with the community?
- 2We've noticed how much the team values feedback through your review responses; how does the administration typically communicate important updates or changes to families?
- 3With such a high rating for your nursing and memory care teams, how do you ensure that level of compassion remains consistent across all shifts and staff members?
- 4In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
- 5As we plan for the long term, could you help us understand how the billing process works and what the transition looks like if private pay is needed after insurance coverage ends?
- 6The dining service is highly regarded here, so could you tell us more about how much input residents have in their daily meal selections?
Personalized based on this facility's data
Key Review Excerpts
“Our family friend was at Brazos Tower @ Bayou Manor in healthcare for 3 months. Yes, it was terribly expensive once insurance stopped paying, but the care was very good. None of these places is perfect, but the Third Floor nurses (Tiffany, Nikki) were GREAT!”
“The facilities and outdoor gardens and seating areas are immaculate . Lunch is superb in the dining food with excellent filet steak and service.”
“I’m so pleased with the care the skilled nursing health care provided for my mother. They went above & beyond with the care, the commitment, the therapy... I cannot give them anything less than 150%”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
5
measures
8
measures
3
measures
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bayou Manor has persistent medication management issues spanning multiple surveys from 2023 to 2025, with families filing at least one complaint about pharmaceutical services. The facility shows recurring problems with medication reviews, drug labeling, and pharmacy services, alongside fire safety deficiencies including sprinkler systems and smoke barriers. While all deficiencies show correction dates, the pattern of repeated medication management violations across recent surveys suggests ongoing challenges in this critical care area.
Dec 11, 2025Routine2
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nov 10, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Aug 15, 2024Routine3
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jun 15, 2023Routine4
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Federal Penalties
Fine
Aug 14, 2023
$4,545
Fine
Aug 7, 2023
$4,545
Fine
Jul 17, 2023
$13,635
Fine
Jun 26, 2023
$4,545
Fine
Jun 20, 2023
$4,545
Fine
Jun 12, 2023
$4,196
Fine
Jun 5, 2023
$3,882
Fine
May 30, 2023
$3,529
Fine
May 23, 2023
$3,176
Ownership & Operations
Who Operates This Facility
Brazos Presbyterian Homes, INC
nonprofit
MICHAEL PETER CUMMINGS
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
100 reviews from families & visitors
Official Website
Visit brazostowers.org
Medicare data downloads
Original nursing home datasets
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