The Harbor at Renaissance
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and cna staff. Schedule a visit to confirm the fit.
based on 26 Google reviews
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What this means for your family
The Harbor at Renaissance is an exceptional choice for families seeking a high level of emotional support and specialized dementia care. The staff's reputation for treating residents like family is a significant advantage, though families should personally verify the specific meal options as reviews are silent on dining variety.
Google Reviews
Google Reviews
26 reviews on Google“Families considering The Harbor at Renaissance can expect a highly compassionate environment where staff members are frequently described as treating residents like their own family. Reviewers consistently praise the facility's cleanliness, the professionalism of the nursing and administrative teams, and their specialized expertise in dementia care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and CNA staff
- Clean and well-maintained facility
- Expertise in dementia and memory care
- Welcoming and professional administrative leadership
- Home-like, comfortable atmosphere
Rating Trends
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Distribution · 26 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard such wonderful things about the compassion of your nursing and CNA staff; how do you foster that culture of attentiveness among the team?
- 2Since you are memory care certified, what specific specialized activities do you have planned to keep residents engaged and stimulated?
- 3The facility looks incredibly clean and well-maintained; what is your routine for ensuring the common areas always feel comfortable and home-like?
- 4How does the administrative leadership involve families in the care planning process to ensure a professional and welcoming experience?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?
- 6With a smaller, intimate community of 64 residents, how do you ensure each person receives personalized attention to their specific daily routine?
Personalized based on this facility's data
Key Review Excerpts
“They took such wonderful care of him the 3-4 yrs he was there. From hygiene, cleansiness, feeding, activities I can go one. The most important thing there is the loving, caring, compationate, care of the Office staff, Nurses, CNA's, & every other worker there.”
“We have been very pleased with the staff and how they handle mom. They are professional and very friendly and knowledgeable about how to deal with dementia patients.”
“During her final days, the entire staff showed unending compassion and support to both my mother and our family, ensuring our comfort and our peace of mind.”
State Inspection History
State Inspections
Source: VA State Licensing Agency
Jun 13, 2025Routine
Type of inspection: Monitoring Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 6/13/2025 10:15 A.M. ? 5:00 P.M The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 49 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 Number of staff records reviewed: 3 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 2 Observations by licensing inspector: The licensing Inspector (LI) observed the residents during meals and medication administration. The following were reviewed at the time of inspection: menu, activity calendar, fire drills, emergency drills, dietician report, healthcare and medication oversight, fire marshal inspection, Virginia Department of Health inspection. LI reviewed corrective actions completed since the last inspection. The LI reviewed and verified liability insurance. Additional Comments/Discussion: None An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jill James, Licensing Inspector at (540) 481-2631 or by email at jill.james@dss.virginia.gov
Based on record review and staff interview, the facility failed to ensure within four months of the starting date of employment in the safe, secure environment, direct care staff attended at least 10 hours of training in cognitive impairment. Evidence: 1. The Harbor at Renaissance is a memory care facility and is a safe, secure environment. During record review on 6/13/2025 the LI observed staff 7, hired 12/19/2024, did not have 10 hours of training in cognitive impairment on their Relias training log or other documentation in their record reflecting 10 hours of cognitive impairment training. 2. Staff 3 confirmed during an interview with LI on 6/13/2025, that staff 7 did not have documentation of completing 10 hours of training in cognitive impairment.
Based on record review and staff interview, the facility failed to ensure the use of as needed ( PRN
Based on document review and staff interview, the facility failed to implement a semi-annual review on the emergency preparedness response plan with all staff. Evidence: 1. On 6/13/2025, LI reviewed an in-service form titled Disaster Plan with staff signatures dated 2/7/2025. 2. On 6/13/2025, staff 1acknowledged that the emergency preparedness plan has only been completed on an annual basis and that the last review was on 2/7/2025.
Mar 26, 2024RoutineCleanReport
Date of Inspection: March 26, 2024 Type of Inspection: Renewal Inspection If you have any questions or email changes, please do not hesitate to contact me at laura.lunceford@dss.virginia.gov. If you need a copy of any of the DSS Model forms or to review any inspection or regulation, you can find the information on the internet: www.dss.virginia.gov. Census 52 Number of records reviewed and interviews conducted- 11 records (staff and residents), 8 interviews. All facility self-reported incidents since the last inspection were reviewed on this date. The Licensing Inspector observed the residents during many activities and meals. The Licensing Inspector reviewed the following at the time of inspection: emergency drills, fire drills, pharmacy review, dietician report, and healthcare oversight.
Feb 9, 2023Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 02/09/2023 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 49 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 Number of staff records reviewed: 5 Number of interviews conducted with residents: 3 Number of interviews conducted with staff: 2 Observations by licensing inspector: Outside inspections current. Emergency and related drills complete. Maintenance continues to monitor water temps due to previous issues. All staff trained on emergency generator. Postings as required. Additional Comments/Discussion: Facility was clean and odor free. Increased staff training is now taking place. Specific staff will be participating in upcoming provider training. An exit meeting was conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with two applicable standards or law, and violations were documented on the violation notice issued to the facility. The licensee had the opportunity to submit a plan of correction to indicate how the cited violations will be addressed in order to return the facility to compliance and maintain future compliance with applicable standards or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. Should you have any questions, please contact Sharon DeBoever, Licensing Inspector at (540) 292-5930 or by email at sharon.deboever@dss.virginia.gov
Based on a review of service plans found in resident records, the following plans did not contain information reflecting assessed needs of the resident: Resident B ? Assessed behaviors and interventions are not addressed nor are visitation restrictions. Resident C ? Assessed behaviors and interventions are not addressed. Resident E ? Hospice services need to be added to the plan. Resident F ? Entire plan needs review and update to include change in Parkinson?s and fall risk, diet, snacks for weight gain, monitoring blood glucose by observation for apparent highs or lows.
Based on a review of the January 2023 medication administration record ( MAR
Apr 13, 2022Routine
Two licensing inspectors completed this unannounced monitoring inspection. Four staff files plus additional new staff background checks were reviewed. an additional Four resident files along with four additional medication administration records were reviewed. Outside inspections were current as were related drills. All postings were as required. Pharmacy, dietary and health care oversight were all current. The facility has been doing remodeling and both families and residents like the change. Four violations were identified during the inspection. Details can be found in the violations portion of this report. Areas of non compliance were scope of practice, medication administration, medication documentation, and follow up on admission information. Thank you to the residents, families and staff for your cooperation during this monitoring inspection. Should you have additional questions or concerns please call (540) 292-5930 or email this inspector at sharon.deboever@dss.virginia.gov.
Based on a review of medication administration records and physician orders, documentation indicated that medication aides caring for residents with special health care needs provided services outside of their scope of practice and training as per Board of Nursing guidelines. According to the physical of resident C the resident was admitted to the facility February 21st with a stage III healing ulcer. The physician wrote an order for application of medihoney as follows "apply topically to sacrum every evening until healed for treatment". This treatment was documented as provided by medication aides from 2/21 through 3/3 when it was discontinued. Registered medication aides are not qualified to provide wound care except in the case of basic first aid.
Based on a review of the physical in the record for resident D the facility failed to acknowledge or document receipt of clarification or follow up information for the tuberculosis status noted in the record. It was confirmed during the exit meeting discussion that the admitting staff were unaware of the information provided in the physical document.
Based on a review of medication administration records and physician orders, the orders were incomplete for resident G: No Diagnosis: Greers Goo - apply to buttocks 2 times a day until resolved Hydrocortisone Cream - Apply topically to right back 3 times a day until resolved Geri Sleeves - apply sleeves to both legs daily Duplicate Orders: Two identical orders for morphine except one is for every two hours and one for every four hours plus two orders for acetaminophen for pain; there is further no indication what order they should be used in and resident is not capable of requesting. Resident has no diagnosis of diabetes but order is for using diabetic tussin for cough
Based on a review of medication administration records facility staff failed to administer and/or document the administration of medication correctly as per physician orders and Board of Nursing guidelines and training: Resident F: March 12th Blood glucose level was 71 (6:48pm) - lantus was given but physician was not notified of low blood sugar March 12th Sliding scale blood glucose level was 92 (7:58am) sliding scale administration starts at 150 - documentation indicates insulin lispro was given Initials are circled with no corresponding comments Resident G: March 17th and 21st - Treatment scheduled for 8 pm - documented as completed at 11:06pm and 11:51pm respectively March 25th - Geri sleeves are to be applied to both legs daily - comment notes "these were washed and will apply when dry" (1:11pm) Resident H: Order for sliding scale insulin - humalog Kwikpin with administration not starting until blood glucose level is 150 or higher - Mar 1 blood glucose level was 101 (8am) and comment says treatment given. Since the document does not indicate number of units given the MAR
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