The Hamptons Senior Living
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 62 Google reviews
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What this means for your family
The Hamptons offers an exceptional activity program and a highly compassionate care team that many families find deeply comforting. However, you should verify the current status of the facility's elevator and ask specifically about the protocols for hygiene and billing accuracy to ensure your loved one's needs are met consistently.
Google Reviews
Google Reviews
62 reviews analyzed“The Hamptons Senior Living is highly regarded for its warm, compassionate staff and vibrant activity programs, particularly within the memory care unit. While many families praise the beautiful community and excellent dining, there are serious documented concerns regarding elevator maintenance and occasional lapses in hygiene and billing accuracy.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Engaging memory care activity programs
- Beautifully maintained community and grounds
- High-quality dining and food variety
Concerns
- Extended elevator outages affecting mobility (mentioned by 2 reviewers)
- Inconsistent hygiene and cleanliness in resident care
- Billing and accounting errors
- Difficulty reaching management via phone
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, often mentioning specific staff members and community features. For negative reviews, they use a consistent professional template that invites direct communication via a dedicated email address.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to community feedback; how does that commitment to communication translate to how families stay updated on their loved one's daily well-being?
- 2We noticed the beautiful grounds and community layout; how do you ensure the indoor and outdoor spaces remain easily accessible for residents with mobility needs?
- 3The food variety looks impressive in the reviews; could you tell us more about how the dining program accommodates specific dietary requirements or personal preferences?
- 4For the memory care program, what kind of engaging daily activities are planned to keep residents socially active and stimulated?
- 5What are the specific protocols in place for managing medical emergencies or sudden changes in health during the overnight hours?
- 6How does the care team approach maintaining consistent daily hygiene and room cleanliness standards for each resident?
Personalized based on this facility's data
Key Review Excerpts
“The staff and residents at the Hamptons of Tyler are very nice! On my last visit they were very friendly, had a chance to meet several current residents while visiting for an open house. The staff went to great lengths to be warm and inviting.”
“My mother has enjoyed the live music, the art activities, the bowling and many more activities hosted by Tiffany. Tiffany has incorporated the activities into the Residents' hobbies and passions, which make them feel "at home and connected"”
“How would you like to walk up stairs at 80 yrs old because the elevator hasn't worked for weeks....”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The Hamptons Senior Living has had two recorded inspections involving violations related to resident safety and life safety codes. Most recently, an administrative penalty was issued regarding failure to ensure residents were free from abuse, neglect, and exploitation.
Feb 26, 2026EnforcementPenaltyReport
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Oct 12, 2023Routine
Health Code (1 violations)
The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Aug 12, 2021Routine
Life Safety Code (1 violations)
The facility failed to comply with Chapter 19 of NFPA 101.
Ownership & Operations
Who Operates This Facility
Vop Hamptons, LLC
for profit
CIVITAS SENIOR HEALTHCARE, LLC
ROBERT JONES
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit civitasseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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