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Assisted Living

The Gardens by Morningstar

Families consistently rate this highly — reviewers highlight friendly and caring staff. Schedule a visit to confirm the fit.

132 Ellen Street, Oswego, NY 13126106 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.2/5

based on 50 Google reviews

5
4
3
2
1

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What this means for your family

While the facility offers a vibrant social calendar and a friendly community atmosphere, recent reports of staffing shortages and poor food quality are concerning. We strongly recommend asking management about their specific emergency response protocols and how they handle resident security, as these were cited as significant issues by former residents and their families.

Google Reviews

Google Reviews

50 reviews on Google
The Gardens by Morningstar receives mixed feedback, with long-term residents and visitors often praising the friendly staff and community atmosphere. However, recent reviews highlight significant concerns regarding staff shortages, poor food quality, and a lack of intervention during medical emergencies. Families should carefully vet the facility's policies and current management standards before committing.

Quality Themes

Tap a score for details
Food4.0Staff6.0Clean8.0Activities9.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Friendly and caring staff
  • Welcoming community environment
  • Engaging social activities and happy hours
  • Well-maintained, clean facility

Concerns

  • Staffing shortages (mentioned by 2 reviewers)
  • Poor food quality (mentioned by 2 reviewers)
  • Lack of security regarding resident theft (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.22017(9)4.32018(15)4.72019(9)3.02020(5)5.02021(3)3.02022(9)4.62026(5)

Distribution · 55 analyzed

5
32
4
10
3
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3
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I see that social activities and happy hours are a highlight here; could you walk us through what a typical week of engagement looks like for new residents?
  • 2We understand that staffing consistency is vital for quality care; how does the leadership team ensure that residents receive attentive support throughout the day and night?
  • 3Food is such a big part of the community experience; what steps is the culinary team taking to improve the dining program and incorporate resident feedback into the menu?
  • 4We want to ensure our loved one feels secure in their new home; what protocols do you have in place to monitor personal belongings and ensure the safety of residents' private living spaces?
  • 5Communication is very important to our family; what is your standard process for keeping families updated on their loved one's well-being and any changes in their care plan?
  • 6In the event of a medical concern or emergency, what is the immediate response protocol and how do you coordinate with local healthcare providers?

Personalized based on this facility's data


Key Review Excerpts

They are now letting smokers,drunks,bad food and vulgar Language take over.Most of the staff and residents are good but there are back stabbers throughout the place.

Former resident · 2022☆☆☆☆

Worst place ever, always sort on staff, food is awful, admission staff are treble, they allow residents to steal from other residents without doing anything about

Family member · 2022☆☆☆☆

This is a nice facility, very family oriented. But please be aware, this facility will not do CPR if your loved one needs it.

Granddaughter of resident · 2020★★☆☆☆
Source: 50 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

41total
14deficiencies

Key Findings

14 violations from 41 inspections

Nov 20, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Oct 22, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Sep 23, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Aug 29, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jun 26, 2025Complaint
487.7 (g) (1) (ii-xiv)

Resident services

Jun 17, 2025Complaint
487.7 (f) (5)

Resident services

Jun 10, 2025Complaint
CleanReport

No deficiencies found during this inspection.

May 28, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Gardens by Morningstar, LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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